Advance Auto PartsReviews of advanceautoparts.com

waited 10 minutes inside to replace tractor battery. Counted 5 staff, no customers. All too busy to help me. Went across the street to O'reilly and was helped immediately. Wont waste my time there.

I used the part finder tool on the Advance Auto Parts website for my Subaru, which confirmed the part was correct. It did not fit. When I tried to return it, the process was incredibly difficult and frustrating. Be very careful trusting their online compatibility tool. Also be prepared for the fact that customer service is clearly used to ignoring customer concerns

Advance auto parts district 4411 is a awful district. This district is being mismanaged, The District manager, is not professional. I have never experienced anything like this, Advance Auto Parts is not holding the District Manager over this District accountable, if you are not within his click, then you will be skating on thin ice. Columbus ga,phenixcity alabama stores . Sad these locations within this district are mismanaged, The District manager is not a good leader.

Advanced auto parts, North Wales road in North Wales. I purchased a 24 and a 19 inch latitude windshield wiper blade. According to the website for rain X, they come with a one year warranty on specific. Types, I spent $30 per each waper blade. I came back to get them replaced before my year is up. And they told me no, because I had to take out an extended warranty, this is a scam. I will never shop here again. So if you do come here , be careful of what you buy and ask about warranties , but i'm done here , I'll go to autozone , people are more polite

They are a scam. I’ve been waiting nearly 15 days for a refund on an order I purchased with my debit card, yet they still haven't returned my money. To make matters worse, they later claimed they issued the refund as a gift card—one that I never actually received. They scammed me out of $44.05 after I made an online purchase and subsequently returned the item at one of their physical stores.

Would like to say a big thank you to Alex and Chris at the Charlotte Pike advanced auto store. They were really helpful when above and beyond great customer service thanks so much guys Nashville, Tennessee 6399 Charlotte Pike great customer care. D Carter

Ich habe seit juni 2025 eine Auto Kühlschrank bestellt und einbezahlt es ist 9 Monate vorbei noch nicht gekommen...Reine Betrug!

I bought a part online, said it'd arrive within 3-5 days, a week went by and no part. I looked at my order status and it was 'Pending', I contacted customer support who said it was out of stock, not sure I wasn't notified, and no idea when it'll be back in stock and no other alternatives. I checked it online and it is STILL FOR SALE. I asked the agent about that and they said it didn't show as available to them and offered me a $10 coupon...To use on their e-commerce site that is stuck in 2000 so I can in all likelihood have another bad experience? No thank you. I lost over a week's worth of time for a time sensitive issue. Thanks for screwing me over Advanced Auto Parts.