Advance Auto PartsReviews of advanceautoparts.com

Salesperson at the East Washington st new castle pa are rude and the give you a price over the phone and when to go there the price change, I’ll never go there again, I shop for parts elsewhere

Terrible return policy...... they will be out of business shortly. Bought at MAS flow sensor....ended up just cleaning my old one and didn’t even use it and they denied my return!

I can find almost everything’s here. Here is the place for the people who love to repair cars by themselves

My daughter picked up an alternator for me. She gave my phone number and name. And gave me the receipe. Wrong connector, was never put on the truck. Took it back to the store in the box, never used WITH the receipt and was denied a refund. WASN'T a credit card, Advanced had the money from the bank refused a cash refund and refused my debit card to refund it on. I've spent a hell of a lot of money there but that put an end to that. And the customer service is lacking to say the least.

I went to your Advance Auto Store on North Plank Rd Newburgh NY on Wednesday Feb 24th to get my wiper blades put on. I was there on Tuesday and the worker Gino was to busy to help me. When I went back on Wed, Rick who is the other customer service tech, came outside right away to install the wiper blades!! He was very helpful, professional, and pleasant and it only took him 2 minutes to install. That is the kind of person you want working for you . If I need anything, I will make sure Rick is there to help me.

this happened on Tues Feb 23rd in the evening. I was at the advanced auto on north plank Rd Newburgh NY. I was picking up my wiper blades that I bought on line and I was told rudely to stand in front of the table by Gino. The person before me and after me where not talked to in a rude manor and they were standing along side Gino but I was told to stand in front of the table. I asked if he could put my wiper blades on and he said rudely again that I would have to wait because he had other customers. I understand that he was busy, but there is no reason to be rude and I was a customer before some of the others I should have been finished before them. I have worked in customer service for 16 years and if I ever treated my customers like that I would have been fired a long time ago. I know it is hard to find good help, but he is not one of them. he is just a warm body.

Advance auto at 2726 w. Sugar creek rd In Charlotte NC has to be the absolute worse store. I called today looking for a package sent there by UPS, and the young man that answered the phone was very rude in telling me the package wasn’t there. I will never patronize this store, and will never order from anywhere online that uses UPS, both have the worst people working for them!

I went to your store at Fort Caroline and Merrill Road I was I purchased a rear light signal and asked the young man to help me locate it and help me change the bulb he would not do it because he said Advance Auto Parts death not any longer allow them to do that I will go to AutoZone next time they're not afraid to help me I am a 66 year old woman I needed help