ZwiftReviews of zwift.com

I purchased Zwift ride after a lot of consideration and eventually decided to treat myself. Since receiving and setting it up at the weekend I have basically spent all my time trying to fix a connection issue. The Kickrcore does not properly connect to Zwift or the Wahoo fitness app. The blue light is slowly flashing offering up a connection, it is shown to be connected but it does not work properly. I have tried the “spin down”, but due to connection issues this has not worked. The avatar on Zwift moves slowly. I have tried turning off every blue tooth advice around, still no luck. I have contacted Zwift customer support, they tell me the issue is a Bluetooth disconnection caused by a tablet that I do not even own and is no where near it! The issue is likely hardware as I have exhausted all trouble shooting advice. Customer services take days to get back to you. I have a very expensive piece of kit taking up room in my house that is useless. Please contact me to resolve.

Zwift hält Lieferzeiten nicht ein. Nur 1 von 5 Paketen seitdem 06.10.25 geliefert. Emails werden mittels KI beantwortet die einen nicht weiter helfen. Der Gesamtbetrag der Bestellung wird aber sofort vom Bankkonto abgebucht. Aber die restliche Lieferung liegt seit Tagen bei Zwift und es tut sich nichts! Update 17.10.25 heute kamen der Rahmen etikettiert mit Sendungsnummer des Lenkers ! Und der Tablethalter etikettiert mit der Sendungsnummer des Rahmens! Mir fehlt das Paket mit dem Lenker Pedale Steckachse usw, das mir aber jetzt weil falsch etikettiert als zugestellt im System angezeigt wird. Mehr unorganisiert geht nicht ! Schämt euch Zwift! Ich warte bereits seit 12 Werktagen auf den Abschluss meiner Bestellung!

Got the Zwift bike and Kickr One last week. It was straight forward to assemble, but took a bit of time to figure out where to find the instructions (I recommend checking the video). So far, so good. What I do not like is the subscription that goes with it...But I can use it with some other free apps.

Bad quality, poor customer service

I’ve been a Zwift subscriber for over a year and generally enjoyed the platform — until I contacted their support about a long-standing topic on their forums. The whole exchange was polite but completely unhelpful. Zwift’s replies systematically avoided answering my question, and eventually concluded that customer support was “not in a position to discuss business decisions.” After more than two years of user requests, this kind of evasive response shows a real lack of transparency and consideration for paying users. Zwift remains a strong platform technically, but its customer service and communication culture are far below what one would expect from a leading brand in endurance sports and a monthly fee of 20€.

Achtung Abzocker Es werden nicht ausgewiesene Lieferkosten einfach berechnet und abgebucht dann kein Kontakt möglich nur 0815 Antworten. Absolut kein Kauf Empfehlung Vorsicht

Super hurtig levering af Hub så man kan få virtuelle gearing  klart handler der igen 

Bought a Zwift Ride Frame in October 2024 it hasnt been used a great deal the hardware doesnt work I contacted support 48 hours on and no solution offered this is expensive kit great when it works but if it only lasts 12 months then certainly not worth it!!!!