ZoomOnline Reviews | Read Customer Reviews of zoomonline.com

ZoomOnline Reviews | Read Customer Reviews of zoomonline.com

ZoomOnline reviews

100 approved reviews, newest moderated first

MF
Jun 19, 2025
Great service
I’m very happy with the zoom installation. The technicians were very knowledgeable with good communication during the process. They were very professional with their work outside and inside my house. The whole team did a great job!
Response from ZoomOnlineJun 24, 2025
Hi Martha, Thank you so much for your kind words! We're thrilled to hear that you had a great installation experience with our team. We take pride in delivering professional service with clear communication, and it means a lot to know that our technicians made a positive impression both inside and outside your home. We’ll be sure to pass along your feedback to the crew. Welcome to Zoom — we’re glad to have you with us! - The ZoomOnline Team
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Jason
Jun 13, 2025
Recommended ZoonOnline anyone in Chandler, AZ
I requested a fiber internet connection through the ZoomOnline website. They called 811 to mark the underground utility lines for the trench work. Three days later, the trench work was completed in my front yard. After two more days, the fiber cable was installed in my house. My son tested the internet speed and was impressed. By switching from Cox to ZoomOnline, I will save $40 each month.
Response from ZoomOnlineJun 17, 2025
Hi Jason, Thank you so much for sharing your experience! We're thrilled to hear that everything from the utility marking to the fiber installation went smoothly. It's great to know your son is impressed with the speed — and saving $40 a month by switching from Cox makes it even better! Welcome to the ZoomOnline family — we’re glad to have you with us! -The ZoomOnline Team
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Paul L.
Jun 12, 2025
Justin is a great technecian and very…
Justin is a great technecian and very professional to work with. The job was done meticulously
Response from ZoomOnlineJun 17, 2025
Hi Paul, Thank you for the kind words! We’re so glad to hear that Justin provided such professional service. We’ll be sure to pass along your compliments — feedback like this means a lot to our team! Thanks for choosing ZoomOnline! - The ZoomOnline Team
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customer
Jun 10, 2025
Lots of great communication
Lots of great communication. Very good service!
Response from ZoomOnlineJun 10, 2025
Hi Candy, Thank you so much for the kind words! We're thrilled to hear that you've been enjoying reliable service. We’re grateful to have you with us and are always here if you need anything! Welcome to the ZoomOnline family! - The ZoomOnline Team
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ross M.
Jun 6, 2025
Great conpany
You guys do a good job. Internet always seems to be good. You guys respond quickly when contacted. Just great service. Better than all the other providers I've had
Response from ZoomOnlineJun 6, 2025
Hi Ross, Thank you so much for the kind words! We're thrilled to hear that you've been enjoying reliable service and quick support—that's exactly what we aim for. Knowing we’ve exceeded your expectations compared to other providers means a lot to our team. We’re grateful to have you with us and are always here if you need anything! Welcome to the ZoomOnline family! – The ZoomOnline Team
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Eladio R.
Jun 2, 2025
Only getting between 200-400 mbs with…
Only getting between 200-400 mbs with WiFi and if I plug in the wire it’s only getting 400-600 mbs. Definitely not 1gb
Response from ZoomOnlineJun 3, 2025
Hi Eladio, We truly regret that your installation left you feeling frustrated and disappointed. That’s not the standard we aim to provide, and we’re sorry for the inconvenience. We’d really appreciate the chance to make this right. Someone from our team will be reaching out to you directly to learn more and see how we can make this right. We appreciate your honest feedback — it helps us improve and better serve our customers moving forward. -The ZoomOnline Team
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Ron
May 29, 2025
As Zoom Internet’s very first Business customer
As Zoom Internet’s very first customer, we couldn’t be more pleased with our experience. From the start, the installation process was seamless and professionally handled. The team made everything easy and stress-free. Since getting connected, the service has been outstanding. Internet speeds are consistently fast and reliable, which is exactly what we need. What really stands out, though, is the exceptional customer experience—responsive, friendly, and always helpful. We’re proud to be Zoom Internet’s first customer and excited to see them grow. Highly recommended!
Response from ZoomOnlineMay 29, 2025
Hi Ron, Thank you so much for your kind words and for being our very first business customer—it truly means the world to us! We're thrilled to hear that your installation was seamless and that our team made the process stress-free. Providing fast, reliable internet and exceptional customer support is exactly what we strive for. Your support and excitement for our growth is inspiring, and we’re honored to have you as part of the ZoomOnline family. Thank you again for the recommendation! -The ZoomOnline Team
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customer
May 20, 2025
Good install.
Good install
Response from ZoomOnlineMay 22, 2025
Thanks so much for the feedback! Welcome to the ZoomOnline family! -The ZoomOnline Team
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