ZLINE Kitchen and BathDrawing inspiration from the elegance of Lake Tahoe, USA, ZLINE provides an elevated luxury experience with industry-leading kitchen appliances and bath fixtures. Our commitment to providing homeowners with the experience of attainable luxury is apparent in each and every design.
ZLINE Kitchen and Bath (zlinekitchen.com) has 349 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Allison P.
My call was answered very quickly. The representative was pleasant and got me a resolution in a timely manner. The customer service for ZLine is outstanding, and gives me confidence in purchasing more appliances through them in the future. I couldn't recommend them more!
Char C.
Excellent customer service. I received a prompt response and resolution to an issue I had with my microwave.
Sam F.
The customer service team worked with me to find a fair resolution to an issue that arose during receiving a recall replacement oven. They were prompt, they listened and they were proactive with me to make it right. I appreciated their attention to this situation.
Larry P.
Gracious to talk to a real person—very delightful and informative—-we were both from the same area of the country—thanks Anastasia
Kim A.
Terrific customer service and great products! Lili went above and beyond in helping me in my very critical situation and did it very quickly! Such a wonderful asset to your company. Thank you for your outstanding customer service! I would recommend your products to anyone!
Eash I.
We have a Thor Range and Range Hood. The Range hood lights stopped working. Upon calling the Zline Kitchen support team, they were very courteous and asked me to send them relevant images of model and video of the issue. Based on that, they have promptly shipped me all relevant parts and a video of how to install the parts. Wonderful, hassle free support!!
Ashley M.
Called tp follow up on my claim submitted over a week ago. The rep promptly pulled my claim with my phone number and started working the cade. My stove is not heating and door not closing properly, it was an easy pleasant phone call where we trouble shoot the issue and they were able to put a warranty request in. No wrangling just issue and a resolution. Thankful, even though I'm without a oven for a few weeks.
George C.
We had a minor light problem with our five-year-old range hood. Tesla helped us get the correct parts. She was fantastic. Great customer service!!! Thank you
