ZLINE Kitchen and BathReviews of zlinekitchen.com

Anastasia is phenomenal she's very kind and understanding. made the process very easy.

I really appreciate for the consideration, prompt response and amazing customer service by Stefanie

Customer service was fantastic the young lady I spoke with handled my situation extremely well thank you

I would not recommend purchasing any Zline appliance, especially their ovens/stoves. Worst experience and worst customer service. Short version: Zline oven/stove needed to be returned and refunded and we were told in November 2023 do not use. So we had it removed from our home to be safe. Well it's March 22, 2024, they've picked up the oven/stove but we still have not received our refund. For some reason Zline accounting department can not ship a refund check overnight.

I was happily surprised to receive a phone call in reply to an online request for assistance only the previous day. The rep I spoke with was kind, clear, helpful & personable.

I called Z Line to troubleshoot an issue with my range hood. I spoke to a very nice customer service rep who took all of the pertinent information and determined what the issue was. As of the time of these comments, Z Line is shipping me all the necessary parts to repair my hood.

The support team was accessible and eager to arrive at a solution, which we did. Very happy with their service and their product line.

Alicia was beyond excellent. Was super quick to respond and followed up when she had more information.