ZLINE Kitchen and BathReviews of zlinekitchen.com

We bought a Zline range/oven new in the box from a Habitat for Humanity Restore 3 years ago. We absolutely love it but about 6 months ago started having some trouble with the lower heating element. We reached out to Zline to get some contacts for a reputable repair company. We bought our appliance basically second hand and didn’t expect anything but information from Zline. Zline not only gave us the contacts we needed for repair, but they also went above and beyond to help us trouble shoot the real problem over the phone. Turns out we have some frame damage to our appliance and the door isn’t closing properly. Despite us not having any warranty, and without us even having to ask, Zline actually did a courtesy parts order for us and had it delivered directly to our house at no cost to us. It’s a breath of fresh air to work with a company who stands behind their products regardless of where they were purchased. Makes us love our range/oven just a bit more. Thank you Zline!

Incredible customer service. Went above and beyond to help with out problems

Inside my microwave drawer, there was sparking/popping sounds. Alisha M's knowledge and expertise were evident as she patiently answered all my questions and explained the process of replacing the microwave drawer. Her genuine care was evident in the way she handled what occurred with the microwave drawer. I am extremely satisfied with Alisha M., excellent customer service and Zline Kitchen and Bath should be proud to have her as an employee.

Stefanie was extremely courteous, knowledgeable and solution oriented. She turned my frown upside down!

Outstanding service! Handled my issue with professionalism and alacrity. Very friendly and made certain I was taken care of. On point! Definitely my go to for anything appliances from now on! CMW

This range has been a great purchase! A couple times when something has happened like dropping a pizza stone thru the door Zline Customer Service has been absolutely top notch. Solved my problem and sent replacement immediately.

Thank you Stefanie! Very helpful to have someone to talk to about what I'm looking for and what ZLINE has to offer. Appreciate the time and personal attention!

Purchased total ZLine kitchen. 36" dual fuel range, 36" oven hood, 24" microwave and a van gogh faucet. Love most if them. However ZLine customer service is bu far the worst I have ever dealt with. They are non responsive, nasty when they do. And by far do not care about there customers. The very expensive van high faucet is junk. Replaced it in less than 2 months. Zline promised to send Replacement parts but said that they are on back order and would ship whenever??? Garbage. For a company that sells very nice and expensive appliances you would expect better customer care. Not Zline