ZenSupply Reviews | Read Customer Reviews of zensupply.com

ZenSupplyReviews of zensupply.com

4.2367 reviews
Home Improvements
777 Brickell Ave #500, Miami, Florida

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ZenSupply

About ZenSupply

At ZenSupply, we make it easy. Our exceptional service complements our extensive selection of commercial and residential products.Our experts are here to ensure a seamless and satisfying experience. With extensive knowledge and expertise, our team provides recommendations and answers to all your questions.We’ve done the heavy lifting—studying catalogs, vetting products, and making it easy to find and configure what you need. Whether it's a complex commercial project or a simple upgrade or replacement, our experts are ready to assist every step of the way.At ZenSupply, we open new doors and create endless possibilities, delivering the most powerful experience.

ZenSupply (zensupply.com) has 367 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: zensupply.com
Website: zensupply.com
Category: Home Improvements
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ZenSupply reviews

367 approved reviews, newest moderated first

Michael D.
Nov 11, 2025
Incredible customer service
I highly recommend doing business with ZenSupply. There was a mistake with my order, but after contacting customer service, everything was very quickly resolved. I couldn’t be more happy with the service. The shipping was also fast and the item was well packaged. I will definitely continue using ZenSupply in the future when I need something. Thank you
Response from ZenSupplyNov 11, 2025
Thank you for sharing your experience and for recognizing our team’s commitment to making every interaction perfectly simple. Even when something goes off track, our goal is to resolve it fast and get you exactly what you need without the hassle. We’re glad to hear your order was quickly corrected and delivered with care. At ZenSupply, we make it EASY to source the right products, backed by responsive service you can rely on. We look forward to helping you again on your next project.
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Linda G.
Nov 10, 2025
Electrical parts needed
It was fast and efficient shopping for a part
Response from ZenSupplyNov 11, 2025
Thank you for your feedback! We’re glad to hear your experience shopping for the Minka-Aire F787 Outdoor Receiver was fast and efficient. That’s exactly what we aim for—streamlined sourcing, reliable products, and quick turnaround every time. At ZenSupply, we make it EASY to find and order the electrical, lighting, plumbing, and door hardware products you need—without the hassle or delay. We appreciate your trust in ZenSupply and look forward to powering your next project with the same speed and simplicity.
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Terrance M.
Nov 10, 2025
Great service
Great service, quick response
Response from ZenSupplyNov 11, 2025
We appreciate your review and are glad to hear you experienced great service and a quick response! Your Sargent 7 Line Entrance/Office Lock is a reliable choice, and it’s great to know our team helped make your order process smooth from start to finish. At ZenSupply, we make it EASY to source high-performance door hardware, lighting, plumbing, and construction essentials—all with fast communication and trusted expertise. Thank you for choosing ZenSupply. We look forward to supporting your next project with the same dependable service and proven results.
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Deborah B.
Nov 8, 2025
Good Company
Zen Supply had the product I was looking for at a good price, and, importantly, in the quantity I needed. They were very helpful and quick to respond when I contacted them by phone. They made the transaction seamless and sent me tracking promptly. My purchase was delivered on time and in good condition. I have already made a second, similar purchase and plan to buy from them in the future.
Response from ZenSupplyNov 10, 2025
Thank you for sharing your experience and for choosing ZenSupply for your Ives FS444 Floor Stops in Satin Chrome. We’re thrilled to know you found exactly what you needed—in the right quantity, at the right price—and that our team made the process seamless from start to finish. At ZenSupply, we make it EASY to source commercial door hardware, lighting, plumbing, and construction essentials with less hassle and faster results. It’s great to see that simplicity and reliability came through in your experience. We appreciate your continued trust and repeat business—it means a lot. We look forward to supporting your next project and delivering the same smooth experience every time.
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Matthew C.
Nov 8, 2025
The lever was on back order but came in…
The lever was on back order but came in way before it was supposed to.
Response from ZenSupplyNov 10, 2025
Thank you for taking the time to share your experience! We’re glad to hear your Corbin Russwin ML2055 Mortise Lockset arrived ahead of schedule. Even when items are on backorder, our team works closely with our partners to expedite fulfillment whenever possible—because at ZenSupply, we make it EASY to get the products you need without the wait. Your feedback reinforces what drives us every day: delivering reliability, speed, and proven performance across our full range of commercial door hardware, lighting, plumbing, and construction products. We appreciate your trust in ZenSupply and look forward to powering your next project with the same seamless experience.
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Walter H.
Nov 7, 2025
Helpful and very responsive with good…
Helpful and very responsive with good pricing!
Response from ZenSupplyNov 7, 2025
Thanks for the great feedback! We're glad to hear our team made it easy to get your Dorma 7510 BTS 75V Floor Closer Plate quickly and at a solid price. At ZenSupply, we back every order with responsive support and reliable sourcing from the world’s top brands like Dormakaba—so you get exactly what you need without the hassle. We make it EASY.
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Michael L.
Nov 7, 2025
Door saddle
Item fits perfectly and looks great.
Response from ZenSupplyNov 7, 2025
We’re thrilled to hear your new Pemko 2727 Series Offset Saddle Threshold fits perfectly and looks great! That’s exactly what we strive for — the right product, the first time, with zero hassle. At ZenSupply, we make it EASY to source every detail that keeps your projects running smoothly. Thank you for trusting ZenSupply for your door hardware needs — and for sharing your experience. We look forward to helping you find your next perfectly simple solution.
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Andrew
Nov 7, 2025
Received broken light.
The item was originally on back order and then was suddenly shipped within a recent time frame. However, when the lights arrived, they were shattered. I received a swift response to my complaint stating it was being taken care of but have not had any updates in about a week and my room continues to be dark while I am now shopping elsewhere. This may be more of a carrier complaint but at this time I received a shattered product that I paid for. My review could change based on whatever happens next. Update: customer service was very friendly and apologized for the damaged product. I was refunded and they attempted to resend but unfortunately, the lights are too fragile to send. I am changing my review to a 4 because they made a good effort to correct a situation that unfortunately may have been beyond their control. I appreciate the effort.
Response from ZenSupplyNov 7, 2025
Thank you for sharing your feedback. We’re truly sorry for the inconvenience you’ve experienced with your order and for the delay in updates. I want to assure you we are on top of this, your next day air replacement is already being arranged so you’re not left waiting any longer. Additionally, our Sales Director has personally reached out to resolve this for you and is ready to discuss any further needs or concerns you might have. We’re committed to making this right and restoring your confidence in ZenSupply.
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