ZenSupplyReviews of zensupply.com

Response from ZenSupplyJan 7, 2026

Thank you for sharing your experience. While delays are never ideal, we are glad our team was able to step in quickly and make things right with a fast refund. At ZenSupply, we make it EASY to do business by standing behind every order and putting customer confidence first. Your willingness to purchase from us again means everything, and we look forward to delivering an even smoother experience on your next order.

Response from ZenSupplyJan 2, 2026

Thank you for the review. We are glad your purchase of the Don Jo security strike was smooth from start to finish. At ZenSupply, we make it EASY to get the right hardware fast, with clear information and reliable delivery you can count on. We appreciate your business and look forward to supporting your next project with the same simple, dependable experience.

Response from ZenSupplyJan 5, 2026

Thank you for taking the time to share your feedback, and I’m truly sorry for the frustration you’ve experienced. We completely understand how disappointing it is to receive the wrong parts multiple times, and this is not the standard we hold ourselves to at ZenSupply. I want to assure you that we take this seriously and are committed to making it right. I see that we shipped your replacement parts via Next Day Air to get them to you as quickly as possible, and they were delivered on Friday. Additionally, we’ve fully refunded your order as an apology for the inconvenience and to show you that we value your business. We’re actively reviewing what went wrong to ensure this doesn’t happen again. Thank you for your patience, and if there’s anything else we can do to help, please let us know. We appreciate your feedback and the opportunity to do better.

Response from ZenSupplyDec 22, 2025

Thank you for the great feedback. We are glad the gate closers delivered the performance you needed to get the job done right. At ZenSupply, we make it EASY to source dependable hardware that works the first time and keeps projects moving without delays. We appreciate your trust and look forward to supporting your next job with the same reliability, speed, and simplicity.

Response from ZenSupplyDec 11, 2025

Thank you for the strong review. We are glad your Schlage M420 electromagnetic lock and SCAN II motion sensor arrived smoothly and delivered exactly what you needed. At ZenSupply, we make it EASY for professionals to source high performance security and access control products with speed, accuracy, and confidence. Your trust in our process drives us to keep delivering fast fulfillment and dependable solutions for every project. We look forward to supporting your next installation with the same clarity and reliability.

Response from ZenSupplyDec 11, 2025

Thank you for the great review. We are glad your Toto Flush Valve Assembly arrived fast and that ordering was easy from start to finish. At ZenSupply, we make it EASY for professionals to get the exact plumbing parts they need with speed, accuracy, and zero hassle. Your confidence in our process means a lot, and we are ready to support your next project with the same clarity and reliability.

Response from ZenSupplyDec 10, 2025

Thank you for the positive review. We are glad your Carlon Snap Strap conduit supports arrived quickly and exactly as expected. At ZenSupply, we make it EASY for professionals to get dependable electrical and construction products without delays or complications. Your order of both the double mount 1 1/4 inch straps and the single mount 3/4 inch straps is a great example of how fast and straightforward sourcing should be. We look forward to powering your next project with the same speed, accuracy, and confidence.

Response from ZenSupplyDec 9, 2025

Thank you for the great feedback. Our team is proud to deliver the strong customer service you experienced. Your order of RAB PLT 16W 5000K vertical LED PLC lamps is exactly the kind of dependable, high performance solution we work to streamline for professionals nationwide. At ZenSupply, we make it EASY to get the right lighting products fast, with clear answers and a smooth buying experience from start to finish. We look forward to powering your next project with the same speed, reliability, and confidence.