WyzeReviews of wyze.com

I’ve never written a negative review but after being a long time customer of Wyze, purchasing well over 100 products from them and paying for their cloud serves for dozens of cameras, I have record the worst experience and spent more than 3 weeks just trying to get a simple result from them, to allow me a login to my own account, that I am left with no other option than to warn others. No customer loyalty. No real service at all. Their commitment to providing solutions that are client necessity is a zero out of ten. I’m sad and disappointed to have to had come to this realization. My next effort is to contact the CEO or board of directors. I simply cannot imagine they approve of this behavior.

Buggy expensive unreliable software thus making the Wyze cams not worth to purchase or recommend buying. Company is becoming greedy of their subscription. Just purchase Ring or Arlo at least you get what your money is worth.

Canceled my subscription being it doesn’t work. They still won’t give me my $ back. Why am I being charged for a one year service that doesn’t work or deliver

The Camera lasted just over a year before it died. Contacted Wyze and they offered a $5 gift card to compensate. Buyer beware get the extended warranty these cameras do not have great longevity. Or better yet save your money and get a better brand, you pay more but it will last longer.

Cameras less than 2 weeks old. Needed the cameras to work to identify as criminal suspect. Camera couldnt record a big red car in daylight less than 75 feet away. Pulled sim card from one and it had not been recording for 10 days. Other cameras did not record the car on the sims card. Neighbor has 3 of these cameras mounted within 100 feet of mine. They recorded absolutly nothing!! Unless you can speak pig latin, forget about customer service. Terrible product, terrible waste of time and money putting up these cheap things. Took word of mouth instead of reading the reviews of these cheap things. Now for the chore of trying to get my money back. Don't think I will be able to eat these things with my Cherrios!

Worst cameras and equipment in the market. They’re cheap, every year two devices give your so we have to keep purchasing new ones, their customer service sucks and the company overall is just terrible. Don’t waste your money in this garbage.

WYZE is possibly the worst company I've ever dealt with as far as customer service goes . I ordered from them I received my order The camera did not come with a cord to hook it up or a base station neither of which I was told about. I then ordered the base station It came without a cord so exasperated I ordered a cord they sent the wrong cord I tried to get the right cord and they told me that was not in stock didn't know when they would have it again. At that point I asked for a refund Guess what I was told it was too late to get a refund This company is unacceptable their policy is unacceptable and they refuse to do anything about it.

This company is nothing but a money pit . Customer service is non existent. I have gone without any home monitoring for several weeks due to lack of communication from this company. I have several cameras and I have used this company for home monitoring for the last time. I purchased a Ring home monitoring so I could know without a doubt my home had security. This company has some very good features and products, what it lacks is customer service.