WyzeReviews of wyze.com

Response from WyzeSep 9, 2026

Hi Diane, thank you for the thoughtful 5-star review! We’re so glad our team took the time to answer your questions and make the product experience clear. We agree that knowledgeable, personal support matters, and we’ll be sure to share your kind words with the team. We truly appreciate your support!

Response from WyzeSep 9, 2026

Hi Abby, thank you for the 5-star review! We’re glad our team was patient and responsive while helping with your account. We appreciate you taking the time to share this feedback.

Response from WyzeSep 9, 2026

Hi Antonio, thank you for the wonderful 5-star review! We’re thrilled our team was able to address your concern and get everything resolved. We truly appreciate your trust in Wyze, your kind words about our support, and your continued support!

Response from WyzeSep 9, 2026

Hi Eric, thank you for the wonderful 5-star review! We’re glad our team was able to help resolve the firmware issue and get your cameras working again. We truly appreciate your kind words about our products and support, and your continued trust in Wyze!

Response from WyzeSep 9, 2026

Hi Marc-André, thank you for the 5-star review! We’re glad speaking with a real person made the difference and that our team could help. We appreciate your support!

Response from WyzeSep 9, 2026

Hi Marty, thank you for the thoughtful 5-star review! We’re glad our team has provided honest guidance and helped you find options that fit your needs. We truly appreciate your kind words about our products, support, monitoring plans, and your continued trust in Wyze!

Response from WyzeSep 9, 2026

Hi Gerard, we understand how disappointing it is to go through two Window Cams only to have both fail to reliably save events. We can see that our team previously worked with you through troubleshooting and that the replacement still did not perform as expected. That’s not the experience we want for you. If you’re willing, please contact our Wizards team at www.support.wyze.com and reference this Trustpilot review so we can look into it further. Thank you for giving Wyze a chance and for sharing this feedback.

Response from WyzeSep 9, 2026

Hi there, we’re sorry your Wyze Cam v3 ran into some trouble. If you’re willing, please share your most recent support ticket number so our team can review the interaction and any options that may be available.