WyzeReviews of wyze.com

Response from WyzeSep 14, 2026

Hi Oliverio, we’re sorry you’ve had such a frustrating experience with buffering and delayed or unavailable live video. Cam Plus Annual did change from $19.99 to $29.99 per year for renewals on or after March 2, 2026, while the monthly plan remains $2.99 per month. We understand why that feels especially frustrating when your cameras aren’t performing reliably. Please contact the Wyze Wizards team at www.support.wyze.com and mention this Trustpilot review so we can look into your livestream and subscription concerns.

Response from WyzeSep 14, 2026

Hi Sherri, thank you for your kind words! We’re so glad to hear that our Wyze Wizard was able to guide you step by step and help resolve your issue. We’ll be sure to share your feedback with the team—it’s wonderful to know their support made a difference. If you ever need us again, the Wyze Wizards team is here at www.support.wyze.com.

Response from WyzeSep 14, 2026

Hi Philip, thank you for being part of the Wyze family for so many years! We’re thrilled to hear that you’ve found our devices to be a great value and that our tech support has been helpful along the way. We truly appreciate your continued support and kind words. If you ever need us, the Wyze Wizards team is here at www.support.wyze.com.

Response from WyzeSep 11, 2026

Hi Eileen, thank you for sharing your experience and for recommending Wyze! We’re so glad our team could help reconnect your cameras and get event recording working again. We truly appreciate your kind words about our support representatives and their patience. If you ever need us, our Wizards are here to help at www.support.wyze.com. We’re grateful to have you as part of the Wyze community!

Response from WyzeSep 11, 2026

Hi Robert, thank you for the amazing review! We’re glad our team could help resolve the issue quickly and get a warranty replacement moving for your Wyze Palm Lock. It means a lot to hear that you’re replacing more of your products with Wyze and that you’ve been impressed with both our service and products. We’re grateful to have you in the Wyze community! If you ever need us, our Wizards are here to help at www.support.wyze.com.

Response from WyzeSep 11, 2026

Hi Rosaleen, thank you for your kind words and for the update! We’re so glad our team could step in, arrange a replacement for your Wyze Bird Feeder, and get it to you so quickly. We truly appreciate your patience while we worked through the shipping delay, and your recognition of our team’s care means a lot. We’ll keep working to provide the thoughtful, responsive support you deserve. If you ever need us, our Wizards are here to help at www.support.wyze.com. Thanks again for being part of the Wyze community!

Response from WyzeSep 10, 2026

Hi John, we’re sorry your order arrived incomplete and for the frustration of waiting for the remaining two cameras. Orders may arrive in multiple shipments, and we understand it isn’t always clear when one shipment arrives before the rest. Please contact our Wyze Wizards at www.support.wyze.com and reference this Trustpilot review so the team can check the status of the remaining cameras and help with next steps. If you already have a support ticket number, please include the most recent one to help the team locate your case.

Response from WyzeSep 10, 2026

Hi S, thank you for sharing your experience! We’re glad our team stayed in touch, gathered the information needed, and resolved the matter quickly and to your satisfaction. We appreciate your kind words and your support of Wyze!