Chris K.
Cleaned better than expected
Cleaned better than expected. Climbed walls very well and the battery lasted a long time.

WYBOT is a trailblazer in cordless robotic pool cleaning, redefining the way people experience pool care. With 20 years of innovation, we lead the industry by delivering intelligent, fully automated solutions—from underwater AI vision to solar-powered wireless charging. Our mission is rooted in disruption, empowerment, and accomplishment—creating products that simplify life and bring joy. WYBOT isn’t just about clean pools—it’s about smarter living.
Wybotpool (wybotpool.com) has 220 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Appliances & Electronics · Reseda, California
Excellent

Appliances & Electronics · City of Industry, California
Excellent

Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
220 approved reviews, newest moderated first
Chris K.
Cleaned better than expected. Climbed walls very well and the battery lasted a long time.
Jennifer N.
Very impressed at how good this cleans our pool!!! Highly recommended
DELPHINE
Très déçu par rapport à mon ancien rebot, celui ci ne fait pas le job il reste toujours des débris au fond de la piscine, ne tient pas plus de 2h ,est long à charger.Ne convient pas pour une piscine 4X8
Response from WybotpoolFeb 5, 2026
Thank you for leaving a valuable comment. The advantages vary depending on the model. It is recommended to contact pre-sales for consultation before placing an order. But don't worry, I suggest you contact our after-sales email: [email protected] We will provide you with a satisfactory solution and look forward to your contact WYBOT Customer Service Center Nancy
Ollie S.
Both machines do not work. The skimmer and the solar vacuum. The support is non existent. I’ve been trying to return them for 4 weeks now. The email responses are so slow, they take a week to reply to your emails. I still haven’t had a response for a returns label. Avoid this company at all costs.
Response from WybotpoolFeb 5, 2026
Thank you very much for your feedback. Please rest assured that if you first report a device malfunction within 30 days after purchasing the order, we will definitely create a return label for you to use. I haven't found any information about your order yet. I suggest you contact: [email protected] We will actively handle it for you, thank you for your support! WYBOT Customer Service Center Nancy
Jim T.
I have the surface skimmer wybot. It's junk don't buy there's no customer support at all. I would highly recommend not buying anything from this company before you buy try talking to the customer service and you'll find out all about this company . I've never seen so many negative reviews on this company
Response from WybotpoolFeb 5, 2026
Thank you for your feedback. We also recommend that everyone contact us for consultation before placing an order. If you need any assistance, please contact us promptly: [email protected] Thank you for your attention and support WYBOT Customer Service Center Nancy
Eric
They advertised a C1 Pro for $469.99 and offered $100 "upgrade" coupon if you took a picture of your old robot that you were replacing. So the C1 Pro would cost $449.99 plus tax. I received 2 charges 1 minute apart. The first for $626.39 and a minute later for $620.98. Total charges of $1,246.98! I immediately contacted them through their support form on their website. An hour later was contacted via email and started an in depth email chains chat with a "William" who claims at first that it was taxes and then agreed that their was a pro lem and "his team" would look into it and either refund the difference or cancel the order and refund the amount in it's entirety. Never herd back from him again, even after multiple email attempts. I searched and found a phone number to call and when answered (of course by a machine) I waited on hold for a few minutes to get a recorded message stating that no one could answer my call and to send them an email. After seven attempts Chris finally did answer the phone, looked up the order and admitted to being the 2 charges. She apologized and said that all she could do was file a dispute and someone would email me with a determination. I am still waiting and still out of $1,246.98 for a $450 robot that I will never get!! Steer clear of this company!!!
Response from WybotpoolFeb 5, 2026
Thank you for your valuable evaluation. I see that we have refunded the overpaid amount due to a system error within 24 hours, and our customer service staff responded very quickly. We are truly sorry for any inconvenience caused to you. Thank you for your feedback. We will work harder in the future. If you have any other suggestions or questions, please feel free to contact us at any time [email protected] WYBOT Customer Service Center Nancy
婷婷 任.
I’ve used this pool robot a few times now, and it’s really great. It’s very easy to operate and cleans thoroughly. Leaves, dust, and other debris in the pool are all cleaned up very well. Although it’s a bit expensive, after seeing how efficient it is, I feel it’s worth the price.
Sophia O.
le robot c2 vision ne fait pas les programmes via l application insatisfaisant
Response from WybotpoolFeb 5, 2026
Merci pour votre précieux feedback. Vous pouvez contacter notre boîte mail après - vente pour obtenir de l'aide: [email protected] Notre réponse après - vente est très rapide et sera certainement en mesure de résoudre les problèmes que vous rencontrez WYBOT Customer Service Center Nancy