Wine InsidersReviews of wineinsiders.com

Lenard was efficient and I experienced no problems with my request.

Nice wine selection, easy to use website and what's most important: excellent customer service.

We have been purchasing from wine insiders for three years. We have never had a delivery in 3-4 days. Typically, our wine is delivered 5-6 days. Our current order was placed on 7/31/2025 and it is now 8/7/2025 and the order status is "in Process." Once it gets a tracking number, we will still have about 2-3 more days until our wine arrives. It's not like we live in a remote area. We live in Cincinnati. Most of the wine is good, but there are some stinkers.

I have been ordering from wine insiders for a few years n their shipping was excellent. However not now,I ordered my wine last July 30 n today is August 6th and they haven’t shipped my wine yet. This is ridiculous. Before I used to get my wine in three days. This is the last time I’m ordering from wine insiders,they just lost my business.

Wine was supposed to arrive Wednesday at Fed ex store - and it was a no show until maybe today, but I've had no confirmation of arrival.3-4 days riding around Columbus in 90+ weather ought to do wonders for the 15 bottles of wine ordered. Call WI customer service yesterday and they said they would track it down and let me know w/i 24 hrs.-didn't happen.

This was my third order. I love their customer service as much as I love their wine, "Abbazia Moscato Rose Dolce". I had a question before ordering my third shipmemt. Eula was very knowledgeable, professional, patient, and kind. She helped me solve my problem quickly and efficiently, so I was able to continue with my order with no problem. I really appreciated Eula's help. She made my day more pleasant. KUDOS TO EULA! I wish everyone was like her.

Great selection of wines. My wife is tough to please when it comes to wines, and she has really enjoyed the wines that we receive.

I've always had a good experience with WI, and when a shipment to me was damaged by the shipper, they rectified it very quickly