Mark M.
You get what you pay for
You get what you pay for. My intro delivery contained a variety but all were rated in the 3-point range and nothing stood out. I would expect to have at least one bottle that had higher ratings or was from a better known vineyard. Probably will not reorder as better selection at Binny's, I know extra hassle to go to the store but their salespeople know their wines for any budget.
Response from Wine InsidersJan 2, 2026
Hello Mark, Thank you for sharing your honest feedback about your introductory delivery. I am truly sorry that none of the wines in your first shipment stood out to you and that the selection didn't meet your expectations for a more recognized vineyard or higher-rated bottle. We absolutely acknowledge your disappointment, especially when compared to your experience at Binny's, and we apologize that we didn't provide that "wow" factor with this order. While our goal is to offer exceptional value, we clearly missed the mark on variety for you this time. We would love the opportunity to show you that we do carry many award-winning and prestigious selections. Please contact us directly at 800-615-7304 or [email protected] so we can personally intervene, learn more about your specific palate, and process a resolution that helps you find a bottle you truly love. We’d appreciate the chance to restore your confidence in Wine Insiders. Cheers, Wine Insiders Customer Service Team