West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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KMcG
I really love the artwork, very cute and happy with how it looks overall. Customer service was responsive to my questions and I love having the additional digital download of the painting.
Response from West & WillowFeb 2, 2023
Hello Kathleen, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
Rafaelly M.
We lost our love Dobby a few weeks ago and thought of hanging a picture of him on the wall in front of the door so we could see him as soon as we step in the house. He is, truly, our soul mate and seeing him everyday with the happiest face, brings joy to our day. Wishing lots of success and happiness to everyone at West and Willow. Thank you! :)
Susan C.
Great product!
Kristin S.
Ordered this as a surprise for my mom. We had to put our fanily dog down on the 21st and I wanted something beautiful for her to look at. She cried when she received it. It has our family dog from when i was child, the dog that just passed, and the other dog she currently has. Great job!
Miriah B.
I just don’t think the picture looks like the dog at all… it looks like a bear. :( super disappointed
Response from West & WillowFeb 2, 2023
Hi Miriah, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
Lucy G.
Took a long time to get it but we were happy with the results.
Response from West & WillowFeb 2, 2023
Hi Lucy, Thank you so much for the positive feedback despite the issue with the order process! We're so happy to have you as a member of the West & Willow family! 🎉
Leah P.
Pros: prints turned out cute, customer service is responsive and accommodating. Cons: my prints arrived wrinkled and customer service responded quickly by sending me replacements. I was ensured that the replacements wouldn't be wrinkled. The replacements arrived wrinkled as well. Very disappointed. It's a cute concept but the quality isn't worth the $$.
Response from West & WillowFeb 2, 2023
Hi Leah, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.
Brittney S.
I am very satisfied with my experience with West and Willow! The picture I ordered was a gift for a friend and had two pets. The cat appeared much smaller than the dog when actually he was a very large cat. I contacted them and they fixed it and sent another one very quickly.
