West & WillowReviews of westandwillow.com

I love my my painting, it’s sooo cute and worth the money. However, that said, the digital copy is a waste of money, so don’t even bother getting it. I ordered the digital copy, and somehow received my painting and not my digital copy. I emailed support team about getting a refund because I didn’t receive a portion of my order, and got no response. I only request the money back for the digital copy. At least it’s only 8 bucks, but I’ll never order from here again.

The picture really captured the likeness of both of my dogs, even though they were the same breed. You can really tell which dog is which. Definitely worth the money! Very high quality.

Customer Service was excellent! Much appreciated.

Very responsive to requests for changes and timely communications and updates.

We love our portrait of our Oscar. Each person on the West and Willow team were so helpful with us to make sure portrait we received was what we had hoped for!

My entire experience was great! I intended to purchase the digital copy of my order, but I must have unclicked the option at check out. I emailed the support team and they got responded the same day. I was able to still purchase the digital copy and received it the same day I sent the email. The customer support is great and I was very impressed with my pets picture! I will definitely be purchasing again!

Great overall experience! Beautiful work! Received the picture quickly after ordering.

This made my wife cry on Valentine's Day for a good reason.Kudos to the artistic teams behind creating these prints.