Britt N.
I do like the portrait, but..
I do like the portrait, but unfortunately the colour of our dog is way off. His features are there, but our dog is a mix of light/medium dark browns and in our portrait he’s nearly all dark, dark brown. There’s not really any dimension. Almost everyone that’s come into our house has made a comment about it lol. Either way, he’s proudly displayed in our living room, but it would be nice if they sent digital proofs or samples before printing and shipping like other companies I’ve ordered from in the past.
Response from West & WillowMar 13, 2023
Hello Brittany, We're sorry to hear you are unhappy with your artwork! Different factors can affect the final outcome including shadows or filters on photos. That being said, we will be happy to work with you on a revision. Please look for an email from us about the next steps.