Lauren R.
Touching gift for someone who's recently lost a pet
My friend loved the portrait of her kitty who recently passed. Thank you so much!

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Lauren R.
My friend loved the portrait of her kitty who recently passed. Thank you so much!
Lupita G.
Beautiful portrait of my pup, brought me to tears.
Nicholas M.
First order was totally off color. Still not quite sure how that happened but they did a good job reproducing the correct portrait. Unsure of I would go with this company a second time based on that. I did have to wait awhile longer to get the right one.
Response from West & WillowMar 20, 2023
Hi Nicholas, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Kindly check your inbox for an email from us.
Beth D.
I ordered a print of my dog who recently passed to have a unique memory of him and it came out beautifully, he looks like a Disney character. It reflects all the joy my beautiful dog brought me, all in one print.
Barbara H.
I ordered a third portrait from them, and when it arrived and needed some adjustments, the process of getting a new portrait was painless and simple. I appreciated their assistance and willingness to help.
Karyn S.
I love the portraits of my dogs but I am very upset and displeased that you put a white chest on my black shepherd. He is completely black, no white! I wish it could be fixed. Otherwise the portraits are perfect.
Response from West & WillowMar 20, 2023
Hi Karyn, We hate to hear that your artwork's quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.
Raymond
So my item was lost during shipping , and I contacted their support and they got back to me right away unlike many other companies that take forever to follow up. A replacement was instantly shipped to me, I never leave reviews but this is some holy amazing customer service , thank you so much !
BNA
The pic was ok. Didn’t really look like my dog once I got it
Response from West & WillowMar 20, 2023
Hi Jeff, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We sent you an email and hope to resolve it promptly and accurately.