Kerry R.
Very helpful with updating my order!!
Very helpful with updating my orser

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kerry R.
Very helpful with updating my orser
Kelli W.
The picture was perfect. It depicted our dog to a tee! Excellent service and fast shipping. I would highly recommend!
Cara N.
Didn’t get my digital copy with my order like it stated. I paid extra.
Response from West & WillowMay 22, 2023
Hello Cara, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
Brianna V.
The image was perfect and just like the photo submitted. It even arrived a lot faster than expected.
Jesse W.
3 to 4 weeks is too long. Shipping time wasn’t mentioned during the ordering process. Now I see why
Response from West & WillowMay 22, 2023
Hi Jesse, We are very sorry for the confusion. Upon checking, your order is on its way! Please check your email for tracking details.
Kathy A.
There needs to be a preview / email ect of our product that we are purchasing especially if we are sending it as a gift. I found so many other custom sites after the fact that indeed offer a preview and many have updates along the way.
Response from West & WillowMay 22, 2023
Hi Kathy, Thank you for your feedback! We are still working on making some internal changes based on your recommendations.
Misty S.
I absolutely love ordering from West & Willow. Not only do they do an amazing job making the portrait look just like the reference photo. We just ordered a portrait for a good friend of ours who just lost his little best friend and his reaction was the best feeling in the world and already has it hanging up in a special place. We ordered another portrait for another good friend because she spoils her baby rotten along with her granddog. Her reaction was so priceless because they even added a little bow that she always has in. Beyond satisfied and will continue to order. We absolutely love the quality, the shipping is stress free, but the best part is the pure love and joy it gives the recipient. Thank you guys so so much!!
Judy W.
Easy to use am looking forward to getting the product.