West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing18,273 approved reviews, newest moderated first
Dawn B.
Can’t really review yet, ordered place 6/13 and it has not been shipped . I’m aware it takes awhile but how can I review something I haven’t seen
Response from West & WillowJun 27, 2023
Hello Dawn, We are very sorry for the confusion. The first review email was for your shopping experience. You will receive a second review email once your order arrives.
Souz
Client experience is front of mine for this small yet thriving company! Thank you for delivering on your promise and allowing me to gift a personal portrait of our dog to my beloved
donald M.
product was received and broken, i sent an email to then and they made arrangements to produce and ship out a replacement within a few days, and very quick response . thank you.
Annette
So far the experience has been great. I have not yet received my product, but hoping it arrives in a timely manner and looks great!
Jaime P.
The picture isn’t cantered so it looks a bit off. The name looks like it could have been a bit bigger. It also took almost a month to get it. Just not worth the money.
Response from West & WillowJun 23, 2023
Hello Jaime, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
MF
Quick response very helpful. Had to add a digital copy with my order
Justin R.
Ordered an 18x24 of my dog that recently passed away. When the package came the frame was broken, box was dented, most likely from shipping. I reached out to customer service and they shipped me out a brand new one and told me I could keep the old one. Received new one within a week or so. Very happy with the product.
Rebecca J.
The ordering was easy. I can't wait to see the final product!
