Ann B.
Outstanding customer service
Ralph was great in responding to my issue

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Ann B.
Ralph was great in responding to my issue
Donna M.
It was easy to order with step by step instructions. Will be ordering again because I have 2 more puppers and want to get all 3
Krystal L.
Customer service is excellent!!! I loved the picture itself. One of my pups eyes looked to black and he looked creepy. Customer service had me fill out a form , sent me a draft of the new one and are sending a new one back out to me. No problem at all!!!
Mitchell H.
Email notifications, tracking and packaging.
cjachimiak
I need to edit my order, I realized the mistake and tried to correct it immediately. No one will contact me.
Response from West & WillowSep 7, 2023
Hello Caren, We hate to hear this! We are reaching out to your email now to help get this resolved for you.
BHP
I was very happy with the ease of purchase and site navigation, as well as, the quick response time from customer service when I had a question.
Rachel T.
It was super easy to make, can’t wait to get it!
Stacy
It is absolutely perfect!! It details my pup perfectly