Lori
Very easy instructions on uploading…
Very easy instructions on uploading photos and simple checkout process! The products are perfect for pet owners!

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Lori
Very easy instructions on uploading photos and simple checkout process! The products are perfect for pet owners!
Sandy R.
Print was exceptional. The only thing I was disappointed with, was the name was printed too small for the picture. Shipping was quick and it arrived in perfect condition.
Jennifer T.
I love West & Willow. This is the 5 mug I have ordered for friends and family. It is a super easy process and they deliver a quality product.
Liz G.
The support email person was amazing. I informed them that my hamster had passes and they were very kind and understanding that I didn't have the greatest pictures.
Cheri N.
I had ordered an 8 x 10 and then emailed to let them know I choose the wrong size and to make my order the larger one. I received and email that the request went through. I even think I was charged for the larger size BUT I received the 8 x 10. The art is great but the size was wrong. I have the emails.
Response from West & WillowSep 25, 2023
Hi Cheri, Thank you for letting us know about this. We apologize for the bad experience. We would like the opportunity to investigate your feedback further. Kindly check your inbox for an email from us.
Taylor A.
Very easy to order and the process went smoothly. Cannot wait to get my phone case! Portraits will be my next purchase!
Heather B.
Wish I could have seen a mock up of what my portrait was going to look like
Response from West & WillowSep 25, 2023
Hi Heather, Thank you for your feedback! We are still working on making some internal changes based on your recommendations.
julia K.
After receiving my order with a few things I wanted to fix they replied back to me immediately and fixed everything I asked! I am so happy with my picture and will definitely be purchasing more.