Cynthia L.
Great
Wonderful picture of my dog
Response from West & WillowOct 11, 2023
Hi Cynthia, Woo! 🎉So happy to hear this! Thank you for joining the West & Willow family

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Cynthia L.
Wonderful picture of my dog
Response from West & WillowOct 11, 2023
Hi Cynthia, Woo! 🎉So happy to hear this! Thank you for joining the West & Willow family
Denise D.
The photo really captures the fur baby and his personality!
Jola
Just received the 3 portraits I ordered. I did not order the frames because I wanted to choose my own so when the package arrived I was a bit disappointed that the portraits were rolled and not protected ( just simple plastic bag).It was raining that day and the package was left at the front door. Glad I was home and no demage! Please protected the portraits with better quality package. I was a bit disappointed with the quality .... honestly the portraits look like they are printed from the computer but when I framed the portraits they look like advertised on the website. Framing did the job !
Response from West & WillowOct 11, 2023
Hi Jolanta, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Ans
It was even better than I expected. Love it so much I am ordering another one.
Amy L.
Very easy, quick experience.
Dani
This looks nothing like the pictures I sent. I used this company years ago and it was great. Past two times have been awful, do not recommend. There are plenty of places on the web now that do better.
Response from West & WillowOct 11, 2023
Hello Danielle, We sincerely apologize that you are unhappy with the quality of your artwork. Your satisfaction is our top priority, so we'd love to make this right with a new piece of artwork. We just sent an email to the address on file. Please get back to us at your earliest convenience.
Rosanne B.
Love your portraits, This has been my 4th order with your company and I buy them as gifts. Everyone loves the pictures. They look so real.
Deborah B.
Easy to input information and move through the process