Brenda Z.
My experience was good and very easy…
My experience was good and very easy to order. Even though I ordered two of the same, you caught my mistake and took care of my over charge. Thank you. BVZ

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Brenda Z.
My experience was good and very easy to order. Even though I ordered two of the same, you caught my mistake and took care of my over charge. Thank you. BVZ
Jen
Love your products but the quality of the frames, and the use of faux glass, are not the quality I was looking for with the price points. Either lower prices or get more quality frames and hardware...flimsy.
Response from West & WillowDec 4, 2023
Hi Jen, Thank you for your feedback! We are still working on making some internal changes based on your recommendations.
MM
I have made two purchases so far from West & Willow, purchasing a portrait and a mug featuring two of my beloved dogs. Just seeing the artwork puts a smile on my face - the renderings are high quality and not only capture their physical traits, but also the energy and warmth of my pets. (Yes, really). Don't hesitate. West & Willow is your dog (or cat's) best friend when it comes to high quality portraiture and gifts. Their customer service is also TOP NOTCH. I highly recommend West & Willow.
Mrs. Anita Z.
Site is intuitive and easy to navigate. Final product is as promised
Andrea
Fast at replying and fast at shipping💕 Giving some as christmas gifts this year
Kelly
Had a great experience with West and Willow and will definitely purchase from them in the future. The outcome of the picture is amazing. There was a small error on my picture and they were happy to correct it and send me a new copy. They responded to my query in less then 24hrs.
Serina A.
Easy to pick out a perfect picture and place my order.
Maureen S.
Very easy to order and send in photo
Response from West & WillowDec 4, 2023
Hi Maureen, We are so pleased that the order process went smoothly! Thank you for joining the West & Willow family. 😍