West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Shannon P.
At first the discounts and skip the line were not applied when I ordered, but they fixed the issue promptly. Thank you!
Response from West & WillowDec 13, 2023
Hi Shannon, We are very sorry for the confusion. Upon checking your order, it was successfully applied.
George S.
My wife will love this...
Michael B.
Easy ordering. If it makes it by Christmas , I’ll give y’all a hundred stars!
Christian S.
quick and easy order process
Chris S.
Wrong color pet. I submitted a picture of a grey dog and they painted her brown.
Response from West & WillowDec 13, 2023
Hello Chris, We're sorry to hear you are unhappy with your artwork! Different factors can affect the final outcome, including shadows or filters on photos. That being said, we will be happy to work with you on a revision. Please look for an email from us about the next steps.
Regina B.
Loved the portrait of my beagle. It looks professional and the frame is good quality.
Lisa B.
Odd email about a portrait when that is not what I ordered. However they did follow up and answer all of my questions about the order. Nice staff
Response from West & WillowDec 13, 2023
Hello Lisa, I have found a number of email threads with you, all of which have been responded to. We use a ticketing system to ensure nothing gets missed, but I do not doubt what you are saying, and I apologize as our system must have failed us on this occasion. Upon checking your order, it is on its way! Please check your email for tracking details.
Carissa E.
Easy to use website, good prices.
