Melody M.
Tucker
My husband loved the picture of Tucker. He is thirteen & a half years old so he will not be around much longer. This will be a great reminder of what an awesome dog he is/was.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Melody M.
My husband loved the picture of Tucker. He is thirteen & a half years old so he will not be around much longer. This will be a great reminder of what an awesome dog he is/was.
Hutch
I am pleasantly surprised with the pictures especially the one with two pets. However it looks like the 3 pet picture is just too small. I will not recommend getting 3 pets per picture. It is unusable. My only problem with the whole process is I was told I would get them by Christmas, but I realized it was tight. But when I tried to contact them, I couldn't get any helpful info.
Response from West & WillowJan 23, 2024
Hi Hutch, I have found a number of email threads with you, all of which have been responded to. We use a ticketing system to ensure nothing gets missed, but I do not doubt what you are saying, and I apologize as our system must have failed us on this occasion.
Beth
My two 8 x 10's came rolled up. This caused the prints to crease/wrinkle. An 8 x 10 is too small to roll especially when it comes as a fairly thick tagboard. (Paper/tagboard does not seem very quality.) One of my prints also came with a grayish fingerprint in the lower corner. I do not think that these prints are worth the hype, unfortunately. (They are, however, sending me new prints but I am still worried about the creases coming....)
Response from West & WillowJan 23, 2024
Hi Beth, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.
M G.
Partner loved the custom pet portrait!
CB
6 weeks and no update to my order. Really hope I love the final products…if they ever ship.
Response from West & WillowJan 23, 2024
Hello Coty, Oh no! This isn't good. Our shipping specialist would like to investigate this for you. We just sent an email to you with more information.
Sarah P.
I love the portrait and the throw pillow! They both look amazing, looks just like our cat.
Response from West & WillowJan 23, 2024
Hello Sarah, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
Mark R.
My wife smiling when I surprised her with the sketch on Christmas Day.
Cyd
There was a problem with my initial order and they took care of replacing it and getting it to me by Christmas.