West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Brandon B.
The picture is not what I expected. Nobody showed me the image before they shipped it to me. It does not look anything close to the dog and they only allow you to submit one photo…
Response from West & WillowSep 10, 2024
Hi Brandon, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.
janet K.
Came out gorgeous
Emily L.
The shipping are too long
Response from West & WillowSep 10, 2024
Hi Emily, Thank you for your feedback! We are still working on making some internal changes based on your recommendations.
Lee C.
Great customer service, such amazing attention to detail!! I couldn’t be any happier
Brent
I purchased a 2 dog print. The heads were obviously sized incorrectly and out of proportion. Seemed like they were just copied and pasted. I expected a higher quality and more of an eye for detail.
Response from West & WillowSep 10, 2024
Hi Brent, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Matthew11
This piece that I ordered came out beautiful. I am so happy with it!!! HIGHLY recommend this company!!
Jonathan C.
Picture was bad quality compared to first one I got. Also had scuff marks. Reached out to customer service and they never got back to me.
Response from West & WillowSep 10, 2024
Hi Jonathan, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.
Suzie T.
Adorable pet portrait!
