Barb C.
We love both of our cat portraits!
We love both of our cat portraits!! They are adorable and capture them perfectly! Very quick delivery impressed all around!

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Barb C.
We love both of our cat portraits!! They are adorable and capture them perfectly! Very quick delivery impressed all around!
Brady L.
Looked just like my pup, I couldn’t believe it when I opened it. So grateful for you guys
Lidia
Love my pictures.
Janet M.
The face on the hat doesnt look like my dog. Not pleased with the results
Response from West & WillowNov 12, 2024
Hello Janet, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Patrice
I ordered a portrait as a surprise gift for my daughter. It has been 3 weeks and had not been delivered. Tracking shows UPS delivered to post office but post office is not showing that they have it. I reached out to customer service and they told me that she needs to check with post office. She lives in a big city where there are several list office branches. I paid extra for this to be expedited and am very disappointed that I am not getting any help locating the item that I ordered and paid for
Response from West & WillowNov 12, 2024
Hello Patrice, Oh no! This isn't good. Our shipping specialist would like to investigate this for you. We just sent an email to you with more information.
VA D.
I ordered a picture for a friend who recently lost her dog, and the picture turned out perfect! She absolutely loved it, and kept saying how much it looked like her beloved dog. Thank you West and Willow for a wonderful gift!
Kelly T.
The picture turned out great! Would recommend better packaging, the frame was damaged from shipping otherwise I love it!
Response from West & WillowNov 12, 2024
Hi Kelly, Thank you so much for the positive feedback despite the issue with the packaging! We're so happy to have you as a member of the West & Willow family! 🎉
Nan W.
When I opened the box and saw my Louie, I cried! It was him! I love my framed photo of Louie! I was so impressed with the detail. Thank you so much. I look at it several times a day.