West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing18,273 approved reviews, newest moderated first
Ashleigh D.
The picture was beautiful and SPOT on to the animals I chose. My fiance cried like a baby when he opened it, I thank you for being able to be a part of this. Both dogs are passed and in doggy heaven and he said it did them justice and beyond! We still have the kitty at home aswell 🩷
TIFFANY C.
I am so happy with the finished product!
Dana F.
It was perfect! The portrait looked identical to my brother’s dog, and he LOVES it. The perfect birthday gift.
Laura
The customer service was excellent. The representative was very patient with me and answered all of my questions. The portrait is beautiful.
Response from West & WillowNov 13, 2024
Hi Laura, We are glad to hear that we were able to provide you with the service you deserve. 😁 We're so happy to have you as a member of the West & Willow family!
Katelinn
Picture came out amazing
Jasper
I placed my order on 9/8/24. I’ve traded emails with customer service. They assured me my order was on the way. Now they are not responding anymore. I have yet to receive my order. You advertise it takes 2-3 weeks. It’s been almost 5 weeks. I want a refund. Horrible experience.
Response from West & WillowNov 13, 2024
Hello Carolyn, Oh no! This isn't good. Our shipping specialist would like to investigate this for you. We just sent an email to you with more information.
Hannah M.
Love this company! I have nothing negative to say, their customer service is great and I'm obsessed with their products.
Stephanie
My mug arrived broken. A replacement was sent promptly and free of charge. Great customer service!
