WANDRDReviews of wandrd.com

Great and responsive service. Professionals that genuinely care about customers and think along. Thanks!

Excellent products that simply make you fall in love. I can really feel how the founders and teams created a product that they really really love, because they build it for themselves. This same excellence is visible at any other touchpoint with Wandrd. Especially the service experience is fantastic. I bought my first product in 2018. Now (and even the best quality might break) a zipper broke. With the life time warranty it was easy to file a claim and I got an immediate response from the service team. Even my follow up questions where answered on the same day within a couple of minutes. And the team even went above and beyond to solve my challenging issue so that I can start my next longer trip (soon) with my beloved Wandrd equipment. Thank you for a great product and a great customer experience.

Very good experience with them. I've ordered the provk 21L and soon after did contact them to check how long should it take to receive the bag. The customer service was very good with prompt replies and I've received the bag just as they said. The bag is great. Both comfortable and practical. I'm not a photographer, nethertheless, I use this backpack daily to go to work with Ipad pro, some revues, a big computer mouse and my Sony XM4 headphone, plus thew other small things I need to have with me and I still have plenty of room for some sport clothes or shoes. I use it also when I have small trips for a couple of days somewhere. It is just big enought. All in all, I think the bag is brilliant and the company seems very serious. I would definitely recommend them to my friends if they want to by a nice looking and very convenient bag.

High quality bags and customer care

The Brand, the company, the quality of Product and the after sale support!!! IS ABSOLUTLY PERFECT!! The WANDRD PRVK31L is the best buddy to have with you!! The company really care about the after sales experience!

WANDRD bags are expensive - sure, but if you're looking for something that can keep up with all of your adventures, stop looking! Truth be told, my All New PRVKE had some quality issues when it arrived - but the WANDRD team didn't skip a beat. Their customer service is phenomenal and it is clear that they stand behind their product. It didn't take long to hear back about my warranty claim & the situation was taken care of! Both other photographers and clients are ALWAYS complimenting this bag. It is incredibly roomy & holds all of the essentials. I didn't want the "pro" camera cube because I don't always need to carry a ton of gear, but I bought the essential camera cube & mini camera cube for the top of the bag and when I use them both, can fit digital 2 camera bodies, and 3 lenses in the bottom, plus my film camera, 2 lenses, film, and my flashes in the top - with room in the roll top to spare. If you're on the fence, buy the bag!

I just wanted to share my outstanding experience with the customer service team. Kyle and the WANDRD team went above and beyond to accommodate my needs. I've owned the WANDRD PRVKE for over four years, and it's hands down my favorite camera bag. The thoughtful design, durable materials, and excellent functionality make it the perfect companion for all my photography adventures. I highly recommend WANDRD to anyone in search of high-quality gear backed by a company that truly cares about their customers. Thank you, Kyle and the WANDRD team, for your commitment to world-class customer service and products. You have earned a loyal customer for life!

I totally love my Wandrd PRVKE bag. I use it pretty much everyday. Recently, one of the zippers broke and got stuck. I filled the warranty form and I'll receive a new bag soon!