WalkinpetsReviews of walkinpets.com

Wonderful caring company that truly cares for your pets! Great customer service. Will always purchase from this company. Thanks again.

Amazing experience. They reached out to me because I purchased wheels that didn’t fit the wheelchair I purchased. They quickly refunded me the cost of the wheels and sent out the wheelchair right away. I received it 5 days later and it was easy to assemble. My dog took to the chair quickly and is excited to use it!

Excellent and receptive customer service! One of the best customer services experiences I have had!

The service from WALKIN' PETS is exceptional. I received my order in a timely manner. I ordered a full support model and I had a terrible time putting it together. The regular rear support would be no trouble. But it just didn't suit the needs of my fur baby and so I emailed them to see about a return. They almost IMMEDIATELY responded and were very gracious about it. I asked for a return label, and it was emailed immediately. SO I packaged it back up and sent it back at a UPS drop off center. I didn't give 5 stars simply because the full support model was awful to put together. But I would use them again if I needed a rear support model.

The product purchased was simple and easily used. It has made considerable difference while trying to walk my elderly customers older dog.

Very good service

My 12 year old dog is very weak in his back legs due to a spinal cord injury 3 1/2 years ago. It took about 4 days to get all the adjustments right for him but we are on the move now. Such a great device and easy to travel with. Highly recommend!

I really feel like you all care. I do believe you listen to your customers and do your best. I just don't know how to put my finger on it. It's like I feel that something is missing on these carts. Maybe more interchangeable, make it even more adjustable just because, all the money I have spent, I still cannot get my girl into one. I am actually going to try to create a different type of quad possibly. These Corgis are just difficult to fit.