Snake M.
I gave them that score because the…
I gave them that score because the first one I got just wasn't working for me after I put on my dog. So, I ordered a different one from them and it works but needs some improvement. No big deal. But, I sent the old one back for a refund. It was denied because I put it on my dog. I cleaned it after taking it off my dog and I sent back to the company and they were going to tell me. The only reason I found out about this is because I called a few weeks later. They said it wasn't cleaned good enough. So, I told them that I would it back. So, they were going to keep it if I didn't call.

