WalkinpetsReviews of walkinpets.com

Response from WalkinpetsDec 27, 2022

Hello Jacob, Thank you so much for this review! We truly believe that our products improve the quality of life for the animals that use them and puts a smile on their faces. We are so glad to hear that you have had such a positive experience with Walkin Pets. Please contact us at (888)253-0777 if we can help in any way!

Response from WalkinpetsDec 27, 2022

Hello Julie! Thank you so much for this outstanding review! Reviews like yours absolutely make our days. We are so happy to hear that the wheelchair has been a helpful mobility aid and that your Irish Wolfhound took to the wheelchair so quickly! We deeply value customer feedback so thank you for taking the time to let us know about your experience. Please contact us at [email protected] if we can be of any further assistance

Response from WalkinpetsDec 27, 2022

Hello Nancy! Thank you so much for this wonderful review about our instructional information and Customer Service Care. We are so glad to hear that you have had such a positive experience with us. We are so thankful that you took the time to share your feedback with us! We are here to help should you need us in the future.

Response from WalkinpetsDec 27, 2022

Hello Jill! Thank you so much for leaving this review. We are so glad to hear that you have enjoyed the quality of the Lift Combo Harness and that the product has been so great that you'd only suggest our company. That means so much to us! It is wonderful to know that we have been helpful to both you and your dog. We are here to help should you need us in the future.

Response from WalkinpetsDec 27, 2022

Hello Louise! Thank you so much for taking the time to leave this very lovely review. Our whole team here at Walkin Pets deeply care about providing customers with the best experience and care. We want to ensure that you are getting exactly what you are needing the first time. It is great to hear that we have exceeded your expectations. Your feedback means a lot to us!

Response from WalkinpetsDec 27, 2022

Hello Justina! Thank you so much for this kind review. We never want anyone that is in need of help to miss the opportunity to have a wheelchair. We have many different options for those that are in need of financial assistance to ensure they get what they are looking for! We are so glad that you reached out so we could get you the help you needed. We are always here to provide additional assistance should you need us in the future!

Response from WalkinpetsJan 13, 2023

Hello Amanda, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please ask for our CS Team Manager at (888) 253-0777 Best, Olivia M.

Response from WalkinpetsDec 27, 2022

Hello Judith! Thank you for taking the time to leave this positive review about your experience with our Customer Service Team. It is our goal to ensure that customers get exactly what they are needing the first time they order. This means we are dedicated to reaching out to customers or looking into the customers account to confirm they get the compatible product. We are so glad to hear that you experienced this care and that we were able to provide you with the assistance you were needing.