Sofia B.
Great customer service
Thank you so much for making our return so easy. We were so saddened to have to return our Coco’s wheels due to her passing away 😞 but your customer service made the process very easy. Blessings.
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Sofia B.
Thank you so much for making our return so easy. We were so saddened to have to return our Coco’s wheels due to her passing away 😞 but your customer service made the process very easy. Blessings.
Robin J D.
Great price, and quick shipping, and my dog prefers this scooter over her wheelchair. Thank you for having more options for these animals with limited mobility!
Danny W.
Walk-in pets has the best product and customer service in the whole world of my and Shooters whole life. Could do it without your company. 👍🏼
Hannah M.
Great experience. I had ordered a part and since they didn't have me on file (I had ordered our wheelchair through me vet) they reached out within ~1 hour to ensure that my order information was correct/ the piece would work for my pet's chair. I was really impressed by the service!
Teresa H.
Good product quality. I’m very impressed on how fast orders are completed and delivered. Ordered on Dec. 20 and delivered on Dec. 24.
Craig L.
Great company! We ordered parts for our dogs wheelchair, their customer service was super helpful and wanted to make sure we got what we needed.
Response from WalkinpetsJan 17, 2023
Hello Craig, thank you for being a customer! We are always happy to reach out to ensure customers are getting the compatible product the first time. We understand how frustrating it would be to have to return the product and wait longer to receive the correct part so we are happy to help before shipping the item. Please let us know if we can help in any other way!
Stephen
We sadly list our loved one as item was being shipped. They went out thier way to stop shipping it in time to prevent horrible reminder of our loss and refunded our money. They are more then a business they really care. Sincerely grateful Stimpson family
Response from WalkinpetsJan 17, 2023
Hello Stephen, we are so sincerely sorry for your loss. Everyone here at Walkin Pets are huge animal lovers and know the pain of losing your companion. We are so glad that we were able to stop shipping and refund you quickly. You and your family are in our thoughts. We are here if you should ever need us in the future! Take care.
Nicole L.
Amazing product and great customer service!
Response from WalkinpetsJan 17, 2023
Hello Nicole! Thank you for ordering with Walkin Pets. We are so glad to have you as a customer and we are very glad to know that you were pleased with your experience thus far! We can be reached at (888)253-0777 if you have any questions or need any assistance in the future.