VolkswagenReviews of vw.com

2 days ago we contacted VW Bmt and spoke with Ms Valencia Rowe. We told her what we wanted, what we were bringing to the table, and would be in at 9am Thurs. We had questions Wed, texted her, and she answered us completely. We showed up at 915 Thurs to a fueled up and detailed vehicle. She worked numbers back and forth with her manager to get us to a compromise all parties were pleased with, and we walked away in our new 2024 Tiguan R-Line. She is an amazing on top of it sales lady and very personable to talk with!!! LOVE OUR NEW SUV AND OVERALL EXPERIENCE!!!!

I hate doing this. But I am tired of my VW Tiguan ruining my day! I have had a VW since 2008. I own/lease 5 cars -3 are VW’s (2015 CC, 2023 Jetta and 2023 Tiguan). I leased my 2023 Tiguan in July 2023. I drove it off the lot and the check engine light came on. I took it back for repair. 2 months later, I had my car back! My issue now is with the Blue Tooth and Apple Car Play. I am going to get in a wreck trying to figure this out. It does not automatically connect, even when phone is plugged in and blue tooth connected. I find myself trying to figure it out while driving (taking a hit on my Drive Wise). Even my passengers find it annoying when they can’t get it connected. Imagine driving to the gym. NO music! A trip to Target, No music! I am just counting down the days until my Lease is up. None of our other vehicles have this issue. They all automatically connect at start. The Jetta and CC, no issue, The Honda and Subaru, no issue!

Desric Allen was a great help with getting me my dream car.

I had a wonderful experience while car shopping with Felicia Williams customer service at the Volkswagen car dealership. She gave me all the knowledge of the vehicle while Nate her manager was very helpful with questions that I had and he offered bonus (they make it easy) and would work with me on a comfortable monthly payment very professional and pleasant. I will tell friends and family to visit your dealership when they are looking to purchase a vehicle.

My 2018 Tiguan's coil spring broke after only five years and 60,000 km. During this time, I had a toddler and a baby, and I drove very carefully to ensure their safety, avoiding potholes to prevent disturbing them and myself during pregnancy. I am surprised this happened to my car, and I can only attribute it to low quality.

Worse car ever crap my second lease atlas sport made in Mexico I just turned the ac on doesn’t work my dealer said I had work on the car. The car is 2024 brand new very bad make cheap quality bad customer service very shameless

2023 Atlas. Bought brand new off the lot. Tire pressure sensor constantly flashed even though nothing was wrong. Coolant level sensor flashed multiple times before reaching 10k miles. Vehicle brought to dealership for low coolant level at 16k miles and had to be topped off! Excuse was there was water in the system 🤷‍♂️. Previous Chevy/Ford vehicles went 50k to 100k before this issue. I picked up a nail in the outer most water channel closest to the shoulder which by Sonsio standards (professionals in this area over the past 40 years) state that it can be patched but Volkswagen thinks that they surperior and would rather charge their customers for a new tire. WILL NEVER BUY ANOTHER VW OR REFER A FRIEND TO. I probably wouldn’t even suggest someone I don’t like to buy one…..

I want to thank Krystin at Volkswagen of Schenectady for all her patience and hard work helping me find my 2024 VW Atlas Cross Sport SE, the whole family loves this car! I had a great experience at this dealership! Krystin and the whole staff were friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. The financing process was smooth and easy, and I never felt pressured to make a decision. I would definitely recommend this dealership to anyone in the market for a new car.