VolkswagenReviews of vw.com

My absolute favourite car. Not too big, but fast and steers so smoothly.

For a german-built car brand, VW offers solid construction but nothing else. Should be held to a higher standard.

Considering they were originally funded by Hitler, VW offer some decent cars at decent prices. Assistance isn't the best, but german built things are meant to last.

I bought a new VW from Chiswick in 2015. Service history to date with VW. In July 2020 the car had a major service and MOT and both passed . 2 weeks later had tyre pressures checked at local garage prior to a very long journey, 3 tyres not roadworthy -cord showing and very badly cracked. No response from the dealership until I wrote to CEO. They do not accept liability and say it is up to the individual assessor. I have a video of cracking to tyres which is quite significant. Quality of the work, the attitude of after service staff and servicing very poor, will not go back. I have no confidence in the dealership.

My VW just turned 10 years and I am still totally satisfied with it! Despite the gear box (auto dsg 7) broke 2 times, the after-sales service took care of it (1st time I didn't pay, even if the warranty was already expired!) The car is overseas where I live half time and I deal with VW Germany directly and every time I had fast response and assistance. And my car is still in very good shape after 10 years, high quality materials. I truly recommend VW cars - Danke!

I am now driving my third VW. The CC was a great car and I miss owning it, but now drive the discontinued Alltrack. So happy I bought it when I did. At 10,000 miles now, no problems and no complaints. What a great driving wagon.

Trying to complain about the way I have been treated at a dealer and cannot do this without taking my V5 and two forms of ID to the dealership to confirm I own the car! What a joke The VW brand is not what it was - I am sick of the way they treat people and their cars are not the quality they once were..