Sandra P.
it clumps
it clumps, although it works, it is horrible. slimmy as well nobody answers the phone,
We believe that whole food based nutrition containing collagen powder and beef gelatin is essential for one’s overall health, fitness and wellbeing.
Vital Proteins (vitalproteins.com) has 119 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Sandra P.
it clumps, although it works, it is horrible. slimmy as well nobody answers the phone,
Emilie L. S.
Bought Vital Proteins ... It said one could mix with cold or hot water. Added the tablespoons to glass of cold water and it's like a slime blob in the bottom of my glass. Can't even get the blobs to mix in any way. GROSS!
Aileen G.
I have a standing order with this company. For reasons unknown, the courier returned my order to sender. I have been unable to contact anyone in this company to get a refund. I would not recommend ordering from them
Julie T.
Dishonest company advertising 20% discount on a £40 product snd gives you £2 . Complete false advertising spoke to chat service who advise already discount by 15% so the £2 is the 5% discount what an absolute con . Altho reading the other reviews they are proper charlatans so I’m glad I had a lucky escape
Anon
So far my experience has been terrible. I hope this is rectified. Despite Vital Proteins having my correct address on file, the package wasn't able to be delivered due to the wrong suburb being listed on the package and therefore was redirected automatically to the sender's warehouse address where it was listed as delivered by Australia Post. Although Australia Post has confirmed this to be the case in writing, when I contacted Vital Proteins with proof that the package was in fact not delivered to me, I am still being made to wait until they can see if they can locate their own package in their warehouse before they can help me with either re-sending the items or a refund. It's very frustrating considering I've waited over a month now for my order and can provide proof it wasn't delivered to me, and yet they don't believe me. You would think they could simply confirm with Australia Post as I did, that this information is in fact true and then rectify the situation asap.
Janet
I was really worried when I read reviews after I placed my order but I received great service. Ordered on the 7th June delivered next day. Already can tell a difference with my nails and hair
sandra C.
Won’t be ordering again. Poor customer service. Ordered on the 1st it’s now the 15th and still no delivery
Christopher C.
Horrible treatment. They continued my subscription after canceling it weeks prior. I called and stopped it before it shipped out. Still waiting on my refund. Everyone I've talked to there is rude and unhelpful.