Vital ProteinsReviews of vitalproteins.com

I have held a subscription with vital proteins for several years - love the product but there a significant delays in despatching my monthly order and when you contact customer service you NEVER receive a response- now looking for an alternative supplier

Long time customer of vital proteins. Just posting here as the quality of the product has reduced significantly over my last few canisters. It smells bad, kinda like cows and the powder now clumps. It seems as though there has been some cost cutting.

Decided to try this product as it was more readily available than the product we were looking for, packaging sounded promising- single ingredient, easily dissolvable, no taste, good for joints, skin etc. Unfortunately it does not dissolve in cold or cool liquids very well but if placed in warm or hot it becomes cloudy( visually displeasing) the smell is rank makes you want to gag. Most displeasing is that the 3 of us that decided to use it all developed gut upset mild nausea》cramps》explosive diarrhoea! We did have a break and retry but same outcome so definitely the product.

Vital Proteins Collagen Peptides Container's Label says,"Meet The New Blue Tub." Actual meaning,' Cardboard is cheaper than our former easily openable and sturdy hard plastic container. We replaced it to save money and we know that if by some stroke of luck you are able to open it despite the undoable instructions, that it will just crinkle up into a piece of junk from which you will need to transfer the contents into one of your own containers. But you may ask, 'Why wouldn't Vital Proteins, LLC, not be concerned about foisting this crappy container upon its customers?! The answer is that nowhere on the container or their website, is there any way of reaching any Customer Service, no phone number, no email address, but only a screen to open up an account for purchases. By the way, our solution has been to carefully cut off the cardboard top with a box cutter and carefully pour the contents into one of their former plastic containers that we saved. It will be reusable for years.

My first tub from Costco said serving size was 3 TBLS, which would give me 20 grams and have 70 calories. The next tub from Costco says serving size is 4 TBLS, which ALSO is 20 grams and 70 calories. I am not a scientist but we all know that is not possible.

Been using their C. Peptides for about a month, so it was important not to have a lapse in my new habit. The small size tub I bought from Holland & Barrett was unlike the first large tub. It looked a lot darker in colour, and tasted nauseatingly animalic, so as to be unusable, meaning I had to stop taking it whilst sourcing more. I thought they'd want to hear about the 'bad' batch, as it's an expensive product, so contacted them by email. The response I got was brief, and they expressed no interest in the quality control problem, merely directing me to the vendor for a refund. Obviously the law states that the buck stops with the merchant, but you'd think they'd express some concern for my disappointment, and try to help by at least promising to look in to it. I'm unsurprised to find low feedback on this page. They clearly don't care. Must be making too much profit. Think I'll try a different brand next time.

I ordered a box of 10 sachets of Vital Proteins from the Vital Proteins shop on Amazon. I have checked the dates on the bottom of the box but have to say that the smell of the collagen powder is disgusting. I've had other brands before but none of them have had this smell. I cannot imagine how anyone would want to drink this.

I used this product a few years ago and needed only 1 Tbs. Now it's 3 Tbs, doesn't dissolve, just clumps up so I must use my Nutra-bullet. It's unlikely that the container will provide 28 servings, as advertised. Very disappointing.