I've been using this product for over a year and it has recently changed. All previous jars of powder dissolved immediately and left no colour or flavour. This most recent jar no longer dissolves quickly (it sits on top of my coffee and I have to stir it a lot or it clumps), makes my drink opaque, and now I can taste that there is something in my coffee. Very disappointed as I cannot find anything online about them changing the formula of the powder.
JA
Janet
I only ordered directly from Vital…
I only ordered directly from Vital Proteins website because I wanted the version with hyaluronic acid and vitamin C. Costco and other stores only sell the regular collagen peptides version so I never bought from them despite the value is much better in terms of price and container size. I have a subscription for almost a year and to be honest, I loved them, I like Jennifer Aniston and I also found that the formula works for me, however, I’ve not been happy with them lately.
1. Shipping to my city was fast. It took about 2 days to get my products which is great.
2. The jar arrives half full and I assumed because the powder is by weight and not volume inside the jar. I didn’t mind that.
3. However, I realize that like another reviewer said, there’s actually not 28 servings of 2 scoops. There was much less. I don’t recall this issue in the past but for my latest jar, I only use 1 scoop every other day so I noticed that my last jar didn’t even last a month. VP tried to justify this saying that there was some sort of compression or whatever. But still. It’s still misleading to tell people there’s 28 servings when there isn’t.
4. The product claims to easily dilute into cold or hot drinks. It doesn’t. It clumps up in room temperature and cold drinks. It only dissolves entirely in hot liquids or blended well in a blender.
5. Product claims to have no taste. This was true up until the last 3 jars I got. The product started to taste like bone and smelled weird so it was very hard to digest. I tolerated it.
6. Consistency of product changed where it used to be pearly white but every jar I got lately was a bit like sand color and then had little dark specks in it. Maybe it doesn’t affect the product, but as a person, if you’re ingesting something and the formulation looks off, you have the right to be skeptical.
If they fix these problems, I'll resubscribe but now, I'm looking for other alternatives that are less expensive and more consistent.
CO
ConMack
Deceptive serving size
I've bought vital proteins original collagen peptides with hyaluronic acid about six times - always from Whole Foods near my house. I noticed Costco is also carrying them but the version they are carrying does not have hyaluronic acid. I like this collagen, BUT, I have a
problem with the serving size. The container says that serving size is TWO scoops and it says 20 g after that. 20 grams is the size of the scoop in the container. BUT then it says " servings per container about 28." The front of the container says there are 568 grams. Doing the math 568 ÷ 2 scoops does not give you 28 servings. It gives you 14.2 servings. I have called Vital Proteins 3 times and every time they say they will call me back. And, surprise, they don't. Jennifer Aniston, I think you should reconsider your endorsement of this product. It is a multi-level marketing product. I have decided after I finish the current container I'm using, I will switch to another collagen product that my Doctor recommended and actually looks very good. I'm very disappointed in Vital Proteins.