Vital ProteinsReviews of vitalproteins.com

Really awful taste that stayed with me all day and made me feel sick. There’s no way I’m taking more than one day so can’t say whether it works or not - tasteless??!

My first tub from Costco said serving size was 3 TBLS, which would give me 20 grams and have 70 calories. The next tub from Costco says serving size is 4 TBLS, which ALSO is 20 grams and 70 calories. I am not a scientist but we all know that is not possible.

Been using their C. Peptides for about a month, so it was important not to have a lapse in my new habit. The small size tub I bought from Holland & Barrett was unlike the first large tub. It looked a lot darker in colour, and tasted nauseatingly animalic, so as to be unusable, meaning I had to stop taking it whilst sourcing more. I thought they'd want to hear about the 'bad' batch, as it's an expensive product, so contacted them by email. The response I got was brief, and they expressed no interest in the quality control problem, merely directing me to the vendor for a refund. Obviously the law states that the buck stops with the merchant, but you'd think they'd express some concern for my disappointment, and try to help by at least promising to look in to it. I'm unsurprised to find low feedback on this page. They clearly don't care. Must be making too much profit. Think I'll try a different brand next time.

One star only because zero is not an option. Created an account and submitted an order. A few days later, the order has been cancelled and the account deleted/blocked, no reasons given. After raising the issue with them, the answer is: there was a technical problem, your order is lost (but feel free to spend even more time on this and submit it again) but you account is now restored. Of course, the account is not restored, and it is not possible to follow up on the incident because you need an account to do so. The domain their reply was sent from is blocked so you cannot reply to them. Vital Proteins Australia is an absolute embarrasment for the Nestle group.

I ordered a box of 10 sachets of Vital Proteins from the Vital Proteins shop on Amazon. I have checked the dates on the bottom of the box but have to say that the smell of the collagen powder is disgusting. I've had other brands before but none of them have had this smell. I cannot imagine how anyone would want to drink this.

Super misleading website in terms of how to claim your 'free' gifts you have actually qualified for! Common sense such a green ticked box next to your gift does not actually mean that you will receive it - be super vigilant if you really want your 'free' gift! Will not be ordering again! Simply put, I just kind support firms who try to catch you out - this is just not on Vital Proteins!

I created an account on Vital Proteins AU & U ordered collagen from their website. They cancelled my order and deleted my account. I had to create a new one to contact them, and they did not give a proper explanation. After that, they deleted the account again. I have been ordering these products in Europe and I NEVER had an issue like this. It is unbelievable

0 star if I could. This business is a scam and the customer service is ridiculously hilarious and hopeless, building up lies to pushing things back and forth. Items arrived in a fairly messy and gross state, not even sure whether still safe to consume. They would scam you to initiate a return yourself and will never be able to have the refund processed back to your bank account. Kept insisting they have requested a refund when you come back to them but the reality is they just would never give a penny back to you. Really disgusting business.