Vital ProteinsReviews of vitalproteins.com

Ive been ordering this collagen peptides via amazon, its cheaper and arrives on time and does what it says on the packet, pure product, dissolves, no additives. Im happy so far

Lately my marine collagen has been half full, but doesn’t mention anything about less weight on the packaging. Times are hard for everyone, but doesn’t work in your favour to rip off your customers. You should be ashamed!

Dreadful customer service. Falsely advertised products. They try to force you in to registering for an account just to complain by claiming they cannot receive screenshots of their emails without you registering an account. Their agent quoted text to me from an email they sent and then told me he wasn’t able to see the offer in the email - he said he was ending the chat when I pointed out that he must be able to see the email as he quoted it to me. Customer service advisors are VERY disingenuous - won’t answer straight questions and are very misleading. Products falsely advertised at prices you cannot actually get. Avoid at all costs.

Vital Proteins is a waste of money. I used Native Path for a few months and I read that Vital Proteins was cheaper, so I tried it for a few months. You get what you pay for. I went back to Native Path.

I bought the Vital protein collagen creamer. They sent a product with an expiration date of 12-09-2022. The parcel arrived on 18th August. This means that this protein has more or less two weeks to expire. I contacted customer service. They claimed this product is in the US format which has a 3-month expiration date. I am not happy with a food supplement that only has three months of expiration. I asked for a refund. They said I had to cover the postage. This is such a fraudulent company. Very bad customer service. No sympathy at all. I will return this and avoid this horrible company forever. In addition, they gave an address for return which is in the USA!!!! You can imagine how much it would cost. I made the order from the official website in the UK. Now I have to return it to the US!!!!

I want to prevent you from buying this brand of products. The quality is terrible and the customer service worst, but the most serious thing is the damage that can be caused to a person by ingesting it. I bought collagen from this brand and when I opened the bottle at home, I found an alive worm inside, with the product completely rancid, degraded and in terrible condition for consumption. When I sent my claim to the company, their response was: "We'll change it for another", and after insisting them to repair the damage and been responsible for their products, they totally ignored my request and never responded back. It is unfortunate that companies like this, are allowed to sell to the public this type of products made under appalling quality measures and can cause serious damage to people's health.

they did not disclose that the packages are shipped from another country, so it took forever to arrive as the package was held by customs, kept on tracking and following the package, stayed home on the delivery day and than there was no name (?!) on the package so it could not be delivered. now waiting for my money to come back and almost month has passed since I placed the order. will not order directly from them anymore.

I have been ordering from this company for over a year and have never had a problem with my order, delivery to UK. I usually stick to the same product Collagen Peptides 567g but recently tried Beauty Collagen 255g as it was on offer. To be honest I prefer the original, I wasn't keen on the flavouring. Discount code if interested REBECCA-RU