VerizonReviews of verizon.com

Son unas rates hp solo sirven para cobrar el bill y no Ledan soluciones a uno se cae cada rato ese internet en todos Lagos y en todas partes no ledan soluciones a uno

Very bad customer service.

I was told that I would be eligible for a $15/month discount from Verizon when I have Frontier Internet installed. Verizon has made it as difficult as possible to get the discount. I tried using the app and also called. They disconnect me during either process.

My family had some mobile's with Verizon, some with AT&T. This was to ensure coverage in different parts of Florida. AT&T's uneducated customer service made me decide to move everyone over to Verizon. Now, I am established customer with Verizon for years. They have my credit card information, and I am enrolled in auto payment. Yet, after over five hours of online and phone time, they want me to submit a driver's license. What is the purpose? I made the transfer order online through my Verizon account. You have my credit card information. You have my bank information. I provided all the account information for AT&T, even my password. What is your knowledge of my ability to operate a motor vehicle going to do? It is not like you are going to see my photograph. And, you want me to do this for each mobile I transfer??? Bye Verizon

Had an upgrade to my phone available and charged a $40 upgrade fee. $40 for what? Also wanted $30 to transfer data from old phone to new, which used to be a free service. No wonder they are losing customers.

This company sucks they lie lie lie & keep lieing to their customers promise u oh u are getting a free phone if u do this u turn around & you have a$ 700 to pay off before u can get or upgrade to another phone find another company this one gets a F - in my book been with them for 22 years & this is the way u treat customers loyal ones get bent

Verizon is basically the mafia hiding behind a trusted company name. Their stupid box they screw into your wall stopped working, made me pay for a new battery that didn't work. Took a day off so a tech can come fix the connectivity issue, they never came! Called to cancel and they cancelled my account but kept billing me! Went to return all the useless garbage and yet weeks later, still no promised refund. I wish I was making this up. It's even worse, but I'm not wasting another penny or minute, I'm done! You should all be done with this organized crime org!

If I could give negative stars I would…. Constant buffering and completely unhelpful customer service"I am completely done with Verizon. The service is incredibly spotty, and I can barely stream a video without constant buffering and loading screens. Every single time I call customer service, they tell me to unplug everything and plug it back in. It never works. To make it worse, they just claim 'nothing is wrong on their end' and refuse to actually help us find a real fix. Save yourself the headache and go with Brightspeed instead—it is so much better."