VantrueReviews of vantrue.com

Gerät (N4S) im Januar 2026 bei Amazon bestellt und im Auto eingebaut. Nach 4 Monaten Nutzung ist es defekt; Kamera schaltet sich nach dem Starten automatisch aus. Mangel beim Kundenservice gemeldet. Es wurde ein aufwendiger Überprüfungsprozess eingefordert. Alle Kabelanschlüsse sollten getestet und gefilmt werden. Danach wurde nach langem hin und her angeboten, die Kamera auf eigene Kosten einzuschicken, um danach eine neue Kamera zu erhalten. Nach vier Wochen würde ich geghostet. Ich habe durch Amazon dann eine Rückerstattung erhalten. Kamera und Kundenservice unterirdisch.

The battery died after less than 2 years, when I learned it is integrated and is not user changeable, making the N2Pro a disposable dash cam. In the process of discovering this secret shortcoming, I twice emailed VanTrue customer service, both times with no reply. When I called, I was told I would be contacted by a person in another department who would arrange a solution. They never contacted me. A sorry product by a sorry company. I’ll take my business elsewhere.

J’ai fais l’achat d’une Vantrue n4 pro il y a environ 1 an. Bon malheureusement la dashcam avant est tombé en panne. J’ai pu contacter Vantrue sav en 1 journée c’était plié. Ils me renvoient une dashcam neuve. Le sav Vantrue est très explicite et nous font pas tournée en rond comme certains sav en France. Un petit point qui est dommage c’est qu’il n’y a pas de sav Vantrue en français.

I bought the N5 for my wife roughly a year ago and hardwired myself with no real issues. Unfortunately my wife’s window got cracked and had to take the camera off and have tried for two weeks now to contact Vantrue customer service for replacement parts to attach the camera on the window with no response from vantrue via email or calling. BY FAR the worst customer service I have experienced in quite a while. I plan on installing a camera in my car as well as multiple friends after they have seen how invaluable they are and will be going with a different company with more reliable customer service Following this post Vantrue has reached out to help resolve the issue. I have emailed them and awaiting a response

I bought the E1 pro dashcam. My questions were answered fast. The customer service is helpful. Thank you.

Rear camera stopped working after 3 months. Emailed customer support weeks ago with no reply. I see lots of bad reviews about Vantrue. Im SOL.

I purchased the Vantrue N4 Pro S, Vantrue 512 gig sim card, CPL lens and JS3 all in one jump starter & air compresser. All got to me quickly and undamaged. The dash cam was easy to set up and the app works well but the wifi could be better at connecting. Overall happy with my purchase and would recommend to others.

I’m very happy with my Vantrue dash cam and especially with the hardwire kit. The hardwire kit allows the camera to stay active in parking mode, which gives me much more peace of mind when I leave my car parked outside on the street. I also really like that when someone gets close to my car or accidentally hits it, they can see that the dash cam is active because of the green indicator light and the screen. This makes me feel even safer because people know that the car is being monitored. The camera works very well, the video quality is excellent, and the parking mode is a really useful feature. I also contacted Vantrue Support with a few questions, and I was very impressed with their service. They responded very quickly and were friendly, professional, and very cooperative. Overall, I’m extremely satisfied with both the dash cam and the hardwire kit. I would definitely recommend Vantrue to anyone looking for a reliable dash cam with a good parking mode.