VantrueTruly Driven. Since 2015, Vantrue has been driven by a passion for road safety, consistently delivering reliable solutions for drivers worldwide. Focused on advancing dashcam technology and quality, Vantrue has earned recognition as a top-tier brand by CNET, Wirecutter, and others, becoming one of the world’s leading dashcam manufacturers Visit Our Website Check Out Deals Join Our Community
Vantrue (vantrue.com) has 301 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Stefan G.
Zubehör für Dashcam im deutschsprachigen Onlineshop bestellt. Lieferung nach 20 Tagen aus China. Zollgebühren sind auch zusätzlich angefallen. Kommunikation mit Kundendienst nur auf Englisch! Späte Reaktionen auf Email Anfragen. Nie wieder! Ich bin bedient...
Anonym
I ordered the wrong product and wanted to return it. They told me under such conditions they are not obligated to pay for the shipment; fair enough. They gave me the address to send it to, I returned the product a few days ago and today I got the package back with no explanation why they don't accept it. Terrible customer service - never buy from Vantrue!
Rob G.
Bought a battery booster from them 3… Bought a battery booster from them 3 months ago. It was a Pre-release price on their website. Supposed to ship in April and I waited. At the end of May I emailed them as they were selling them for immediate delivery on their site. They Claimed they had none in stock while they were taking more orders at a much higher price. Only got a refund when I contacted them. Scammers. Beware
ukade
nach der Lieferung dieser vorzüglichen Kamera erhalte ich jetzt auch nach Garantie-Ablauf eine neue GPS-Halterung als Kulanz!! Außer einer erfreulichen Kommunikation finde ich ein solches Kunden-Verhalten als sehr außergewöhnlich und heute kaum noch anzutreffen. Mein nächster Kauf wird wieder ein VANTRUE - Produkt sein! Klaus Deichmann
peter W.
They sell really great cameras. They don't have any customer service policies, though. It's very much "thanks for your cash now leave us alone". They have no form of straight communication channels on their website. Every thing is designed to refuse you access. they tell you to go to a thing called reddit which also refuses you access to a human being. The great tech comes with issues and user issues, and you are left out in the cold trying to resolve them. Even tried their Facebook group, but as long as you are not saying how wonderful it is or posting positive images, they refuse your access and questions. There are better run firms selling equally good tech with far better customer services to buy from, buy else where.
