SJ
Headset broke after a few uses
Headset broke after a few uses. Company refused to refund. Poor quality product , with a high price. Do not buy.
Response from VagustimJun 17, 2026
Hi SJ, If an earset becomes damaged or stops functioning, our standard process is to assess the issue and, when appropriate, provide a replacement earset. We work hard to resolve these situations as quickly as possible so users can continue using their device without interruption. We would be happy to review your case. Please contact us at [email protected] with your order details and a brief description of the issue. Our support team can quickly assess the situation and, if necessary, arrange a replacement earset. Kind regards,


