Daniel B.
Great Customer Service subpar Product
I will start out by saying that the customer support has been very responsive and helpful. The product itself and app experience unfortunately leave a lot to be desired. Given the price point of the Vagustim, the product itself is extremely cheap and gimmicky feeling. The operation of the device is questionable. The app is very buggy, lags, crashes, and does not always log sessions correctly. I have not really noticed any difference in my mental state during or after using the product. Unfortunately at this time I would not recommend this product to anyone. It only gets the stars because of the great customer service.
Response from VagustimOct 4, 2026
Thank you for taking the time to share such detailed feedback. We truly appreciate your kind words about our support team, as well as your candid comments about the Vagustim and app experience. Feedback about usability, connectivity, session logging, and overall product experience is important to our team as we continue making improvements. Our support team is always here if there is anything further we can assist you with.


