UPERFECTReviews of uperfectmonitor.com

Taugt nix. Servicewüste

Best products , Useful Strong shipping

Habe vor einogen Monaten einen Monitor gekauft . Nun ergab sich ein Defekt. Bei ebay kein Kontakt mehr möglich. Angeblich weil der Kauf schon mehr als 6 Monate her war. Dann Kontakt über uperfect homepsge, wo ich übrigens kein Impressum gefunden habe. Nach längerer Zeit Info, dass man für ebay käufe nicht zuständug ist und man gab mur eine extrem merkwürdige Kobtaktmail zum ebay team. Darüber habe ich bis heute keine Antwort Dann ebay kontaktiert. Diese versprachen mir uperfect aufzufordern mich zu kontaktieren Bis hrute keine Kontaktaufnahne Dann über einen anderen Artikel bei ebay eine produktkontaktanfrage gestelkt Jetzt kam ne Antwort Dann auf den Defekt verwiesen Jetzt kam etwas wie: Der Monitir ist bestimmt runtergefallen.. selbst schuld Daraufhin habe ich geschrieben, dass der Monitor fest an der Wand mit einem Halter befestigt ist und das er nicht runterfsllen könne. Dazu ein Foto auf dem der Monitor optisch in sehr gutem Zustand zu sehen war Der defekt ist ja auch ein technischer Seitdem wieder funkstille. Noch mehrmals nachricht über ebay geschickt aber keine Reaktion Alleine das man keine vernünftigen Kontaktdaten/ Impressum findet , ist schon ein Grund hier wettbewerbsrechtlich zu prüfen Extrem enttäuschrnd

Garantie wird ignorriert

Jenny was helpful regarding my order that was delayed.

Great products that balance portability and quality. Customer service is on top of it, they spotted a potential compatibility issue with an accessory I purchased before shipping and refunded it within days. I’ve purchased several items from Uperfect delivered within the UK, always fantastic service and communication. Highly recommended, and I’m always watching out for their next portable innovation.

I purchased a UMax 22 Touch - 22 Inch Portable Monitor 1440P Computer Display with Stand Version: No Touch. Unfortunately I received a monitor that was damaged. The customer service was amazing though, very responsive and they are sending a replacement at no extra cost, as it should be. And let's not forget that its a great product too, good design and quality materials. Highly recommended for digital nomads.

This review concerns the model UGame C2 Pro (16-inch, 2560*1600, 144 Hz, 100% sRGB, 450 nits), which I bought for productivity work even though it’s marketed as a gaming monitor. Regarding the monitor itself: I’m really happy with this monitor! The panel is quite nice for an IPS, with good colors and viewing angles (there is some perceivable brightness drop on off-axis viewing but no color shift). The chassis particularly impresses me: the bezels are tiny and the whole unit has an sleek, minimalist look and a premium feel (thanks to the black aluminum). Tip for potential buyers: if you – like me – are used to an OLED display, try reducing the black level in the monitor’s settings from 50 to 45 or 40. Regarding customer service: Originally I purchased a model with similar specs from Temu, but that particular unit arrived with a small defect – a slight bright spot about a centimeter in diameter. I wasn’t surprised that the issue might have made it past quality control as it was only visible against dark, uniform backgrounds. Upon contacting UPERFECT, customer service was helpful. They accepted the defect without any pushback. They couldn’t replace the unit directly because the return needed to go through Temu. But after I initiated the Temu return and refund process, I was able to purchase the identical C2 Pro model for roughly the same price directly from UPERFECT’s website even though I live in a country to which they don’t normally deliver. In other words, customer service went out of their way to take care of me. They were also very responsive, answering all my emails on the same day I sent them. In summary, it was a very good customer service experience, and I’m glad that I went with a monitor from a known company with an established presence in the portable monitor space, rather than one of the similarly specced and priced models from unknown companies. Some minor suggestions for UPERFECT: * The “pulley button” isn’t particularly easy to use for menu navigation because it can be hard to push in without accidentally navigating up or down. This is a minor gripe as I don’t anticipate needing to use the menu very often. However, some of your other models, such as the UColor O2, instead feature a simpler five-button design, which I suspect is easier to use (and perhaps more robust?). * The bundled USB-C and HDMI cables are quite bulky and stiff (as the majority of HDMI cables are). This wouldn’t be a problem when using the monitor with gaming consoles, but it makes using the monitor alongside a laptop (specifically to the right of a laptop whose HDMI and USB-C ports are also on the right) a little more awkward than perhaps necessary. Perhaps consider switching to thinner and lower-profile cables to better cater to this use case, if possible.