UP2STEPReviews of up2step.com

4.3365 reviews
Clothing & Underwear
1201 Orange Street, Suite 600, Wilmingto, Delaware

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UP2STEP

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About UP2STEP

Online fashion shoes store

UP2STEP (up2step.com) has 365 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: up2step.com
Website: up2step.com
Category: Clothing & Underwear
Location: Wilmingto, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 93% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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UP2STEP reviews

365 approved reviews, newest moderated first

Brelle L.
Jan 1, 2023
Quickly shipped
Quickly shipped, it was my birthday week & and I had them earlier than expected loved the boots, a bit too tight around my thighs but I loved them. Fit well, I ordered a size up, I’m a 7.5 I ordered an 8.
Response from UP2STEPJan 6, 2023
Hi Brelle, Thanks for your loving for our products. Glad to hear that you're satisfied with our products and service. We are so fortunate to have members like you who continuously admire our products and services. Have a great day! Best, Up2Step
Anne M.
Dec 31, 2022
Quality of the product
Quality of the product. Looks exactly like the picture. Fits perfectly. Love the Color
Response from UP2STEPJan 6, 2023
Hi Anne, Thank you for your lovely feedback! Glad to hear that our product meets your expectation. Any future question, please contact with us as you wish. Thanks again! Best regards, Up2Step Team
Badd S.
Dec 30, 2022
Top Notch Quality Boots
Great customer service dept, very easy to order, terrific selections.
Response from UP2STEPJan 6, 2023
Hi Badd, Thank you for your lovely feedback! Glad to hear that you are satisfied with our service. Any future question, please contact with us as you wish. Thanks again! Best regards, Up2Step Team
Rosanne
Dec 30, 2022
Quick delivery and great fit
Quick delivery and product exactly as in the photos. The boots fit perfectly and are soft from the inside, so no blisters or other inconveniences you usually have when wearing shoes for the first time. Quality is according to the price.
Response from UP2STEPJan 6, 2023
Hi Rosanne, Thank you for your good review! We are so fortunate to have members like you who continuously admire our products and services. And thanks for your order and welcome to our store in the future :) Any future questions, please don't hesitate to contact with us. Thanks agian! Best regards, Up2Step
Denice D.
Dec 29, 2022
These 9,5 cm boots are Made for Walking.
The boots are so Nice! They fit perfect, for My job i have to wear them for more then 10 hours, 4 day’s a week. I tried with other shoes but My feet realy hurt at the end of day. I recommend up2step to anybody who wants to look fabulous in heels for hours without pain.
Response from UP2STEPDec 30, 2022
Hi Denice, Thank you for your lovely review! We are so fortunate to have members like you who continuously admire our products and services. And thanks for your order and welcome to our store in the future :) Any future questions, please don't hesitate to contact with us. Thanks agian! Best regards, Up2Step
Stephanie
Dec 29, 2022
Excellent shoes
Shoes look exactly as pictured and fit perfectly! Very happy with them. Shipping took longer than I expected but tracking info was up to date and accurate. Will definitely purchase again.
Response from UP2STEPDec 30, 2022
Hi Stephanie, Thank you for your lovely feedback! Glad to hear that our product meets your expectation. Thanks for your understanding and we will improve our service. Best regards, Up2Step Team
Zee B.
Dec 27, 2022
The boots were so cute and I showed…
The boots were so cute and I showed them to my daughter and she instantly fell in love and wanted a pair as well. So I ordered them and when she received them she fell in love as well. Customer service is awesome and so is the quality of the gold boots we ordered. Yes, we will be ordering again soon!
Response from UP2STEPDec 30, 2022
Hi Zee, Thanks for taking time for the 5 stars. Glad to hear that you're satisfied with our service. We are so fortunate to have members like you who continuously admire our products and services. Have a great day! Best, Up2Step
Angel B.
Dec 27, 2022
Despite the wait the boots are super…
Despite the wait the boots are super cute & look exactly the way they appear online. The fit is true to size and the packaging was giving luxury. Customer service was prompt when I had concerns about the wait. I will be ordering again.
Response from UP2STEPDec 30, 2022
Hi Angel, Thanks for your good feedback. We will try our best to satisfy each customer's requirement. Any future question, please contact with us as you wish. Thanks again! Best, Up2Step

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UP2STEP reviews

Quickly shipped

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Quick delivery and great fit

These 9,5 cm boots are Made for Walking.

Excellent shoes

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About UP2STEP

About these reviews

More in Clothing & Underwear, Delaware

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UP2STEP reviews

Quickly shipped

Quality of the product

Top Notch Quality Boots

Quick delivery and great fit

These 9,5 cm boots are Made for Walking.

Excellent shoes

The boots were so cute and I showed…

Despite the wait the boots are super…