UP2STEPReviews of up2step.com

4.3365 reviews
Clothing & Underwear
1201 Orange Street, Suite 600, Wilmingto, Delaware

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UP2STEP

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About UP2STEP

Online fashion shoes store

UP2STEP (up2step.com) has 365 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: up2step.com
Website: up2step.com
Category: Clothing & Underwear
Location: Wilmingto, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 93% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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UP2STEP reviews

365 approved reviews, newest moderated first

Famille P.
Jun 1, 2024
Petite erreur de taille mais excellente…
Petite erreur de taille mais excellente communication avec l’entreprise qui a traité et réparé l’erreur très rapidement. Excellent service après vente. Bon produit, tel que montré sur la page. Très content de mon achat.
Response from UP2STEPJun 4, 2024
Bonjour, Merci d'avoir pris le temps pour l'examen. Nous sommes très chanceux d'avoir des membres comme vous qui admirent continuellement nos produits et services. Pour toute question future, n'hésitez pas à nous contacter. Merci encore! Cordialement, Up2Step
Ashley B.
May 30, 2024
Great Experience
I was very nervous to order shoes online from a site I’ve never used before, but I was very impressed! The customer service is great, they responded to my email shortly after placing the order. Beautifully packaged and the shoes are gorgeous. I’m very happy with my purchase and would use this site again.
Response from UP2STEPJun 4, 2024
Hi Ashley, Thanks for taking time for the review. We are so fortunate to have members like you who continuously admire our products and services. Any future questions, please don't hesitate to contact with us. Thanks again! Best regards, Up2Step
Debra M.
May 30, 2024
Great shoe
Great shoe! Great price. I’m totally pleased 😀
Response from UP2STEPJun 4, 2024
Hi Debra, Thanks for lefting the good review. We always offer good product & service to satisfy customer's expectation. Any future question, please don't hesitate to contact with us. Have a great day! Best, Up2Step
Natalia
May 30, 2024
Good services
Good services, greatand nice product ,
Response from UP2STEPJun 4, 2024
Hi Natalia, Thank you for your lovely review! We are so fortunate to have members like you who continuously admire our products and services. Have a nice day! Best, Up2Step
Günter
May 21, 2024
Ware bestellt und nach 4 Wochen noch…
Ware bestellt und nach 4 Wochen noch nicht erhalten!! Zwischendurch kam einer Meldung, das wegen Urlaub nicht geliefert wurde. Diese Meldung ist inzwischen ca 2 Wochen alt, ohne weitere Informationen. Wir hoffen, das das Geld nicht verloren ist. Günter
Response from UP2STEPJun 4, 2024
Hallo, Es tut uns wirklich leid für die Unannehmlichkeiten. Es tut uns leid, wir sind uns nicht sicher, welche Bestellung Sie unter dem Spitznamen Günter angegeben haben. Wir haben hier nach Ihrem vollständigen Namen, Ihrer E-Mail-Adresse, Telefonnummer und Bestelldetails gefragt, aber keine Bestätigung von Ihnen erhalten. Bitte geben Sie uns die Bestellnummer oder E-Mail-Adresse, die in der Bestellung angegeben ist. Wir werden die Bestellung für Sie prüfen, das Problem herausfinden und Ihnen bei der Lösung helfen. Wir freuen uns darauf, von Ihnen zu hören. Mit freundlichen Grüßen Up2Step
Shannon S.
May 17, 2024
Excellent company
Excellent company! Prompt delivery and the shoes were absolutely gorgeous. Great quality, well made, super comfortable and packaged really nicely. I will definitely be using this store as my 'go to' place for shoes from now on 😁
Response from UP2STEPJun 4, 2024
Hi Shannon, Thanks so much for your five stars. Glad to hear that you're satisfied with our service. We always try to provide perfect product as far as we can. Hope you enjoy our service and products. Thanks again! Best, Up2Step
Anna
May 16, 2024
Happy customer!
I ordered satin white heels w embellishment. Received an email to confirm size prior to shipping. Arrived as pictured/advertised. True fit, was very comfortable wearing them for 6+ hrs. Extremely happy with my purchase!
Response from UP2STEPJun 4, 2024
Hi Anna, Thank you for your great review! We are happy we were able to satisfy your needs. Thanks again for your feedback which is very valuable to us and allows us to move forward :) Please don't hesitate to contact us if you encounter any glitch. Sincerely, Up2Step
customerdeborah
Apr 26, 2024
Love the shoes and got them quickly
Love the shoes and got them quickly
Response from UP2STEPJun 4, 2024
Hello, Glad to hear from your pleasant shopping experience here. We are so fortunate to have members like you who continuously admire our services. Have a great day! Best, Up2Step

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Petite erreur de taille mais excellente…

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About UP2STEP

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Petite erreur de taille mais excellente…

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